Description
Job Summary:
Professional required for local or remote support, software installation and removal, printer driver support, end-user assistance, and ticket management.
Key Highlights:
1. Provide local and remote technical support
2. Support end users
3. Manage service tickets via ServiceNow
An IT solutions company is seeking an IT Support Technician in Igrapiúna (Center).
3AM IT is a company specialized in information technology solutions. We provide consulting, software development, and technical support services to companies across various sectors.
**Responsibilities:**
Perform local or remote support activities, including software installation and removal. Assist with printer driver installation, provide end-user support, and open/close service tickets according to the ServiceNow system. Tasks relevant to standard IT Support Technician duties, to be performed in Igrapiúna / BA.
Previous experience as a Technical Support Analyst, IT Support Specialist, Help Desk Technician, or IT Support Consultant may indicate alignment with some responsibilities of this position.
**Desired Qualifications:**
**Education:** Completed high school
**Experience:** Prior experience required
**Compensation and Benefits:**
* Salary: BRL 5,500.00
* Benefits disclosed during the interview stage.
**Additional Information:**
* \#UrgentOpening
* Contract: PJ \- On-site.
* Duration: Full-time
* Working Hours: Business hours. Shift schedule: 5×2\.