IT ADMINISTRATIVE ASSISTANT

Description

Job Summary: We are seeking an IT Administrative Assistant to support operational and administrative activities in the information technology department, providing basic support and managing processes. Key Highlights: 1. Support administrative routines in the IT department 2. Assist with user support (basic IT support) 3. Interest in developing knowledge in the technology field We are seeking an IT Administrative Assistant to support operational and administrative activities in the information technology department. This professional will be responsible for organizing requests, providing basic user support, and assisting in the management of IT processes and resources. **Main Responsibilities:** * Support administrative routines in the IT department; * Manage and update spreadsheets, service tickets, and equipment inventory; * Assist with user support (basic IT support); * Create, track, and close service tickets; * Support organization of departmental documents and contracts; * Monitor equipment maintenance and vendor activities; * Assist with basic software and equipment installation and configuration. **Requirements:** * Completed high school education (technical or undergraduate studies in IT or related fields preferred); * Intermediate computer skills (Microsoft Office suite and operating systems); * Organizational skills, proactivity, and strong communication; * Interest in developing knowledge in the technology field. **Preferred Qualifications:** * Technical support knowledge; * Experience in user support; * Basic understanding of computer networks and hardware maintenance.