Job Summary: Serves customers and suppliers, and participates in market research, communicating and managing documents to support administrative and financial operations. Key Highlights: 1. Customer and supplier service via multiple channels 2. Comprehensive administrative and financial support 3. Participation in marketing planning and internal organization ### **JOB DESCRIPTION** \*\*\*\*\*\*ALL OUR POSITIONS ARE ELIGIBLE FOR PERSONS WITH DISABILITIES AND INSS-REHABILITATED INDIVIDUALS.\*\*\*\*\*\* Serve external, internal customers and suppliers using in-person, virtual or telephone service techniques to provide information about products and services; Participate in market research, supporting marketing planning, workforce forecasting and corresponding job functions according to ApoioEcolimp’s needs; Communicate with customers and suppliers by sending electronic messages and providing information based on queries to websites, spreadsheets and other electronic tools; Receive and dispatch correspondence and documents, manage accounts payable, control company receipts, issue invoices, prepare and forward documents, make copies; Respond to requests for various files, registering and controlling them, creating electronic documents using text editing, spreadsheet and financial control tools; Support the control of operational cash revenues and expenses, verifying payment and receipt vouchers and reporting to ApoioEcolimp’s finance department; Receive and inspect various materials, assisting in their storage as required, in accordance with regulations, procedures, supervisor’s instructions and safety standards; Complete and verify support-area documents as well as control spreadsheets; Prepare administrative documents such as memoranda, official letters, circulars and minutes, following supervisor’s instructions; Assist in maintaining archives, observing legal retention periods to register, classify and archive documents, applying basic archival techniques; Perform related tasks according to competencies, upon supervisor’s request. ### **JOB REQUIREMENTS** MINIMUM EDUCATION: Currently enrolled in Elementary School. DESIRED: Completed High School. MINIMUM EXPERIENCE IN FIELD: Not applicable. DESIRED: Not applicable. LICENSES/CERTIFICATIONS: Must complete the apprenticeship program at the partner institution ### **ADDITIONAL INFORMATION** **Contract:** CLT