Customer Service

R$1,621/month

Indeed

Company

Job typeFull-time

Workplace typeOnsite

Experience levelNo experience limit

Education levelNo degree limit

Description

Job Summary: Provide customer service through various channels, activate mobile lines, clarify inquiries, and handle complaints, with a focus on resolution and customer retention. Key Highlights: 1. Customer service in telecommunications and mobile telephony 2. Focus on problem resolution and customer retention 3. Clarification of doubts regarding plans and services Location: Lauro de Freitas Requirements: \- Completed high school education \- Experience in telecommunications or mobile telephony \- Proficiency in Microsoft Office \- Basic knowledge of mobile networks Responsibilities: \- Provide customer service via phone, chat, and WhatsApp; \- Meet customer service performance targets; \- Activate mobile lines and guide customers on SIM card usage; \- Clarify inquiries regarding plans, top-ups, and usage; \- Handle complaints with a focus on resolution and customer retention. \- And other related duties. Benefits: Transportation Allowance or Fuel Reimbursement; Meal Voucher; Health Insurance; Dental Insurance. Salary: R$1\.621,00 Payment: R$1\.621,00 per month Benefits: * Medical insurance * Dental insurance * Meal voucher * Transportation allowance Workplace: On-site

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Posted by

João Silva

Indeed · HR

Location

João Silva

Indeed · HR

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