Description
Job Summary:
A committed and strong-leadership manager responsible for full operational management, ensuring excellence in customer service, team performance, and maintenance of standards.
Key Highlights:
1. Leadership and full operational management in F&B.
2. Focus on excellence in customer service and team development.
3. Strategic involvement to improve sales and results.
**Job Description:**
We are seeking a committed, organized, and strong-leadership manager to oversee full operational management. The professional will be responsible for ensuring excellence in customer service, team performance, cost control, and maintenance of house standards.
**Responsibilities:**
* Manage front-of-house, bar, and kitchen teams, ensuring performance and discipline.
* Plan, organize, and supervise daily operations.
* Monitor customer service and resolve incidents.
* Control inventory, purchasing, stocktaking, and operational costs.
* Conduct team training, onboarding, and development.
* Ensure compliance with quality, hygiene, and safety standards.
* Support staffing schedules, cash reconciliation, and general reporting.
* Act strategically to improve sales and results.
**Requirements:**
* Prior experience as a manager or team leader in the F&B sector.
* Leadership profile, clear communication, and professional demeanor.
* Organizational skills, sense of urgency, and ability to make quick decisions.
* Knowledge of restaurant, bar, and kitchen operations.
* Availability to work weekends and holidays.
**Preferred Qualifications:**
* Experience handling high customer volume.
* Knowledge of people management, training, and KPIs.
* Proactivity and focus on excellence in customer service.
Employment Type: Full-time CLT
Compensation: R$3.500,00 - R$7.000,00 per month
Benefits:
* Transportation allowance
Experience:
* Kitchen Experience (Preferred)
* Kitchen (Preferred)
* Head Chef (Preferred)