




Job Summary: IT Analyst responsible for technology management, infrastructure, and technical support within a nonprofit organization. Key Highlights: 1. Be part of a cause that transforms lives 2. Collaborative and human-centered environment 3. Purpose-driven work with social impact \#1231 IT Analyst Dear Candidate, **Join a cause that transforms lives!** We are a nonprofit organization based in the Campinas region (SP), operating in the healthcare sector, committed to sustainable values and caring for people and nature. We seek engaged individuals who wish to contribute to a greater purpose. **Job Description** The IT Analyst will be responsible for managing system technologies and IT infrastructure, including technical support, equipment maintenance, network management, and information security. **Key Responsibilities** * Provide technical support to users * Manage IT infrastructure (servers, networks, equipment) * Administer corporate systems and applications * Manage and support the Totvs ERP system * Ensure information security and data backup * Perform preventive and corrective maintenance * Manage user accounts and system permissions * Implement technological improvements * Support technological innovation projects * Train users on tools and systems **Job Requirements** * Bachelor's degree in Information Technology, Information Systems, or related fields * Minimum 3 years of experience in IT support and infrastructure * Solid experience with ERP systems, especially Totvs * Knowledge of networks, servers, and operating systems * Troubleshooting skills * Strong communication and teaching abilities * Proactivity and problem-solving capability * Commitment to information security **Work Location:** Campinas/SP region **Compensation:** Competitive with the role **Preferred Qualifications** * IT certifications (Microsoft, etc.) * Advanced English proficiency (writing and reading) * Experience with cloud computing * Knowledge of information security * Experience in the third sector **HOW TO APPLY** If you identify with our mission and meet the profile for this position, we would love to meet you! **Our organization offers:** * Opportunity to join a transformative cause * Collaborative and human-centered environment * Professional development * Purpose-driven work with social impact **Interested candidates must submit their resume with the job title of interest and salary expectations.** We value diversity and encourage applications from individuals of all backgrounds, origins, and experiences. Minimum Education Level: Bachelor's Degree


