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We do not read or score resumes submitted as images or scanned documents. Resumes must be in text format: MS Word (.docx or .doc), PDF (.pdf), or Text (.txt or .rtf), and must not exceed 2 MB in size.**\n\n\nAll communication with candidates regarding participation in selection stages will be conducted EXCLUSIVELY via EMAIL.\n\n\nAfter applying for the position, candidates must monitor incoming messages—including checking spam or junk folders—as rescheduling of selection stages is not permitted.\n\n\nSelection stages may be conducted either in person or online (at SESI-SP’s discretion) and may be scheduled up to 24 hours prior to execution.\n\n\nIf any issues arise during application—such as system errors, data entry mistakes, or failure to receive email confirmation—the candidate must contact Recrut.Ai platform support.\n\n\nCandidates are fully responsible for internet access, required equipment for interviews (if conducted online), and monitoring stage dates communicated via email.\n\n\nIn case of system failures, equipment malfunctions, or failure by the candidate to view the email containing the scheduled stage, no alternative date will be offered.\n\n\nOnly one application per candidate is permitted.\n\n\nIf currently employed, we recommend using a personal email address.\n\n\nAll applicants will receive feedback—positive or negative—during or after completion of the selection process.\n\n**Diversity & Inclusion**\n\n\nWe recognize that diverse teams deliver better outcomes in service delivery, organizational climate, and representation of our internal and external clients.\n\n\nJoin us to enrich our workplace!\n\n**Access the links below to learn more:**\n\n**GENERAL INFORMATION**","price":"R$8,368/month","unit":"per month","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1766615801000","seoName":"sesi-technical-educational-analyst-itu-940-2025","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-itu/cate-help-desk-it-support/sesi-technical-educational-analyst-itu-940-2025-6484682263347412/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"1a2d5a30-2830-4bd8-b6ad-233b1acf58b4","sid":"ef868a89-2293-4cc1-81a1-5705345f1f8f"},"attrParams":{"summary":null,"highLight":["Develop educational strategies","Provide technical-pedagogical advisory services","Train teachers"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Itu,São Paulo","unit":null}]},"addDate":1766615801823,"categoryName":"Help Desk It Support","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4241,4251","location":"R. Francisco Glicério, 187 - Centro, Monte Mor - SP, 13190-045, Brazil","infoId":"6484674331161912","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Electromechanical Assistant I","content":"**Responsibilities:**\n\n* Assist in the assembly and installation of electrical panels and industrial automation systems.\n* Support maintenance of electromechanical machines and equipment.\n* Perform cable routing, connections, and testing on electrical systems.\n* Support calibration and configuration of sensors, PLCs, and measurement instruments.\n* Monitor field project execution and support engineering teams.\n* Comply with safety, quality, and environmental standards.\n* **Requirements:**\n* Technical course in Electromechanics, Electrical Engineering, Mechatronics, Industrial Automation, or related fields (completed or in progress).\n* Basic knowledge of reading and interpreting electrical and mechanical diagrams.\n* Familiarity with the operation of PLCs, sensors, electric motors, and pneumatic systems.\n* Prior experience in this field or in industrial maintenance is desirable.\n* Availability to work **night shifts or on Saturdays**, as required.\n\n**Advantages:**\n\n* Additional training courses in NR-10, NR-35, PLCs, Instrumentation, or similar.\n* Proficiency with assembly tools and measurement instruments.\n* Knowledge of automation software.\n* Valid driver's license (CNH).\n* Willingness to perform fieldwork.\n\nJob type: Full-time, permanent CLT contract.\n\nSalary: R$2,000.00 – R$2,200.00 per month.\n\nBenefits:\n\n* Fuel allowance.\n* Corporate partnerships and commercial discounts.\n* Life insurance.\n* Meal voucher.\n* Transportation voucher.\n\nSelection question(s):\n\n* Are you available to work night shifts?","price":"R$2,000-2,200/month","unit":"per month","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1766615182000","seoName":"auxiliary-electromechanical-i","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-itu/cate-help-desk-it-support/auxiliary-electromechanical-i-6484674331161912/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"cbfbcea3-28c2-4b32-81ed-796820f6a2d9","sid":"ef868a89-2293-4cc1-81a1-5705345f1f8f"},"attrParams":{"summary":null,"highLight":["Assist in electrical panel installation","Support industrial maintenance","Night shift availability required"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Monte Mor,São Paulo","unit":null}]},"addDate":1766615182121,"categoryName":"Help Desk It Support","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4241,4251","location":"R. José Paulino, 1010 - Centro, Campinas - SP, 13013-001, Brazil","infoId":"6484674308621012","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Senior Quality Inspector","content":"Ingersoll Rand is committed to promoting diversity in the workforce, reflecting the communities where we operate. We are an equal opportunity employer. All qualified candidates will be considered for employment opportunities regardless of age, ancestry, nationality, color, race, gender identity or expression, sexual orientation, marital status, medical condition, physical or mental disability, political affiliation, religion, or any other characteristic protected by applicable laws, regulations, and standards.\n\n **Job Title: Senior Quality Inspector**\n\n\n**Location:** Campinas, SP\n\n \n\n**About Us**\n\n\n\nImagine a company with over 160 years of technological leadership, yet operating with the energy of a startup. Ingersoll Rand is dedicated to improving the lives of our employees, customers, shareholders, and the planet. We produce innovative and essential technologies for flow generation and life sciences—from compressors to precise handling of liquids, gases, and energy—to enhance industrial productivity, efficiency, and sustainability.\n\n\n\nBacked by more than 80 brands, our products serve diverse end markets, including life sciences, food and beverage, clean energy, industrial manufacturing, infrastructure, and more. Around the world, we drive growth with an entrepreneurial spirit and an owner’s mindset. Learn more at irco.com and join us to take control of your future.\n\n \n\n**Job Overview**\n\n\n\nResponsible for ensuring compliance of parts and subassemblies through inspections conducted during production, assembly, and receiving, as well as monitoring machining processes and instrument calibration. Prepares reports and metrics, manages scrap/rejection control, and supports production areas. Conducts inspections and supplier visits, supporting supplier development using quality tools such as PPAP, FMEA, and MSA. Actively participates in meetings and contributes to continuous process improvement and compliance with Health, Safety, and Environmental standards.\n\n \n\n**Responsibilities**\n\n\n* Conduct complex technical inspections on castings, machined parts, pressure vessels, subassemblies, and finished products, ensuring compliance with standards and specifications.\n* Monitor and develop suppliers, performing external inspections, FUP, PPAP, FMEA, MSA, and corrective action follow-ups. (supplier evaluation methodologies)\n* Prepare and manage inspection reports, rejection reports, quality indices, and analyses in Excel / Power BI, SAP-QM, and TOTVS.\n* Perform measurement instrument verification and calibration, and monitor machining and assembly processes to ensure accuracy and reliability.\n* Actively participate in Production and Quality meetings, providing and analyzing metrics and tracking corrective actions.\n* Comply with and support maintenance of Health, Safety, and Environmental requirements.\n \n\n\n**Requirements**\n\n\n* Bachelor’s degree completed in **Mechanical Engineering, Production Engineering, Chemistry, Quality Engineering, or related fields**;\n* Prior technical education (e.g., Mechanical, Electrical, Electrotechnical, or Mechatronics Technician);\n* Solid experience in compressors/vacuum systems, accessories, sheet metal, panels, motors, castings, and machined parts; **boilerworks, oil & gas**\n* Experience in welding processes and inspection of pressure vessels;\n* Solid experience in supplier development (PPAP, FMEA, MSA);\n* Proficiency in Microsoft Office Suite;\n* Knowledge of ISO 9001 (ISO 14001 and ISO 45001 preferred).\n\n \n\n\n**Preferred Qualifications**\n\n\n* Advanced ability to read and interpret technical drawings;\n* Advanced English proficiency preferred;\n* Experience with SAP and TOTVS (preferred);\n\n \n\n\n**Travel and Work Model**\n\n\n* Willingness to travel domestically (primarily off-site, visiting suppliers, same-day round-trip)\n* Hybrid work model: 1 day per week working remotely\n\n\nIngersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and an owner’s mindset, is dedicated to improving the lives of our employees, customers, and communities. Our customers rely on our technology-driven excellence in industrial solutions and mission-critical flow creation, delivered through more than 40 respected brands whose products and services excel even under the most complex and challenging conditions. Our employees win lifelong customers through their daily commitment to expertise, productivity, and efficiency. 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Under supervision, the apprentice will support the team in daily tasks, contributing to the efficient operation of the department.* \n\nWhy Choose Weir:\nJoin a global organization committed to building a better future: At Weir, a growing world is our responsibility. We continuously reinvent ourselves, adapt rapidly, and constantly find better, faster, and more sustainable ways to access the resources we need to thrive. And it depends on each of us doing the best work of our lives. It’s a huge challenge—yet incredibly exciting! \n\nAn opportunity to grow your way: Everything moves quickly in Weir’s dynamic world. This creates opportunities for us to take on new challenges, explore new areas, learn, progress, and stand out. Best of all, there is no predefined path our employees must follow. 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We believe in fairness and choose to be honest, transparent, and authentic in everything we do.\nKey Responsibilities:* Assist in organizing and maintaining quality-related records and documents\n* Support the preparation, updating, and review of quality reports, spreadsheets, and indicators\n* Assist in controlling documents within the Quality Management System (QMS)\n* Support managing correspondence, emails, and internal communications regarding procedures and standards\n* Participate in departmental meetings, recording minutes and tracking action plans\n* Perform other administrative and support activities as required by the quality team\n* Safety first: Demonstrate 100% commitment to our zero-incident behaviors in support of our effort to develop a world-class safety culture\n\nKnowledge/Education and Qualifications:* Completed or currently pursuing high school education\n* Age: Between 18 and 24 years old\n* Availability: Ability to balance practical (on-site) and theoretical training schedules during morning and afternoon shifts\n* Proficiency in computer skills, especially Microsoft Office, is essential\n* Basic understanding of document and spreadsheet organization\n* Fundamental knowledge of quality tools will be considered an advantage\n\nFounded in 1871, the Weir Group is a leading mining technology company dedicated to making mineral operations more sustainable, intelligent, and efficient. 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We have an exciting opportunity for you!\nWe are looking for an intern to join our LATAM Legal/Corporate Affairs team.\nBased in Sorocaba and reporting to the LATAM Corporate Affairs Manager, you will participate daily in technical and administrative activities in accordance with Prysmian Group’s policies, guidelines, and strategies.\nYour responsibilities will include:\n* Monitoring and scheduling litigation events in the litigation management system (Projuris);\n* Supporting interdepartmental communication (Finance, Tax, etc.);\n* Monitoring payment of tax assessments and enforcement actions together with the administrative and finance teams;\n* Assisting external law firms by providing correct documentation for litigation matters;\n* Supporting the drafting of simple legal pleadings under the guidance of in-house counsel;\n* Assisting and collaborating with in-house counsel on any matters related to tax issues;\n\n\nWho are we looking for?\nWe seek a Law student possessing the following skills and motivations:\n* Currently enrolled in a Law degree program;\n* Intermediate proficiency in MS Office suite;\n* Knowledge of English or Spanish is an advantage;\n* Sense of urgency and responsibility regarding deadlines;\n* Teamwork orientation;\n\n*Prysmian, as an Equal Opportunity Employer, aims to attract and recruit individuals with diverse backgrounds, skills, and abilities. We strongly believe that diversity brings significant value at all levels of the organization, increasing the possibility of capturing market opportunities and maximizing value for our customers and stakeholders. With Diversity, Equity, and Inclusion (DE&I) as part of our Social Ambition 2030 and a strategic pillar of our Company culture, Prysmian is committed to the development of an organization that prioritizes talent, where people feel respected, included, and free to fully express their potential just as they are.* *All Managers and HR professionals at Prysmian are responsible for ensuring DE&I policies are respected during the recruitment process, as well as recognizing and mitigating unconscious biases that must not influence our selection processes. All persons will be considered for employment without regard to their race, ethnicity, religion, nationality, origin, citizenship status, socio-economic status, age, sex, gender identity or expression, sexual orientation, marital status, disability, military service or veteran status, pregnancy, parental leave, medical conditions, or any other characteristic protected by applicable federal, state or local laws. Prysmian will endeavor to make a reasonable accommodation for any disclosed physical or neurological condition or disability of a qualified applicant unless the accommodation would impose an undue hardship on the operation of our business.**Visit our* *DE&I Page* *to* *learn more about Prysmian's commitments.*\nYour application data will be treated according to our Data Protection Policy. 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(MANDATORY)?","price":"R$899-900/month","unit":"per month","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1766605143000","seoName":"high-school-internship-taikon-sushi-company","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-itu/cate-help-desk-it-support/high-school-internship-taikon-sushi-company-6484545833651512/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"235f291a-f365-4ba3-8667-136f7685f143","sid":"ef868a89-2293-4cc1-81a1-5705345f1f8f"},"attrParams":{"summary":null,"highLight":["Internship in Japanese cuisine restaurant","Support in order preparation","Stipend of R$900.00","Night shift schedule"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Hortolândia,São Paulo","unit":null}]},"addDate":1766605143253,"categoryName":"Help Desk It Support","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4241,4251","location":"Av. Dr. Álvaro Ribeiro, 489 - Jardim Deghi, Santana de Parnaíba - SP, 06502-181, Brazil","infoId":"6484545812121912","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Customer Success and Onboarding","content":"Ensure every student is successfully activated, both in courses and in VÉRTUZ’s products (consulting platform and/or mobile app), delivering a clear, seamless, and high-perceived-value experience.\n\n\nThe role’s focus lies in onboarding, activation, continuous education, retention, and expanding the value delivered to students throughout their journey.\n\n **Responsibilities and Duties** \n\n* Design, structure, and execute the onboarding and activation process for paying students.\n* Ensure students access, understand, and begin effectively using VÉRTUZ’s products and platform.\n* Develop playbooks, educational materials, automations, and onboarding pathways.\n* Monitor activation, engagement, retention, and churn metrics.\n* Collect and analyze student feedback regarding courses and products to drive continuous improvement.\n* Collaborate closely with Support, Product, and Content teams to ensure high NPS and student satisfaction.\n* Identify opportunities to expand product usage, engagement, and value throughout the customer lifecycle.\n\n \n\n**Requirements and Qualifications** \n\n* Prior experience in Customer Success, Onboarding, Customer Success Management, or Digital Education.\n* Ability to design processes, user journeys, and educational materials from scratch.\n* Strong analytical skills to interpret usage, engagement, and student behavior data.\n* Mindset focused on activation, retention, customer experience, and revenue expansion.\n* Clear communication, empathy, and problem-solving orientation.\n\n \n\n**Additional Information** \n\nAs a PJ (individual contractor), you’ll be entitled to vacation after 12 months of contract, plus:\n\n* **TotalPass**\n* **Starbem**\n\n \n\nAt **Febracis**, we believe in the transformative power of meaningful connections. We’re not just a business school—\n\n\nwe’re a movement that inspires change and builds extraordinary stories.\n\n \n\nOur mission is simple yet bold: **to develop leaders, transform potential into results, and generate positive impact**\n\n**in the world.**\n\n \n\nWe are people who believe that where limits exist, opportunities emerge; that connection is essence, excellence is\n\n\nthe path, and transforming lives is our greatest legacy.\n\n \n\nBeing a **FebraLover** means living this every day.\n\n \n\nIt means acting with integrity, having purpose in every action, being the protagonist of your own story, and believing that success only makes sense when shared.\n\n \n\nIf you also believe that work and purpose go hand in hand, then this is your place.\n\n **Join us in building an extraordinary world. Join us and become a FebraLover.**","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1766605141000","seoName":"customer-success-e-onboarding","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-itu/cate-help-desk-it-support/customer-success-e-onboarding-6484545812121912/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"175861fc-f335-42e0-a554-3756c06bd29b","sid":"ef868a89-2293-4cc1-81a1-5705345f1f8f"},"attrParams":{"summary":null,"highLight":["Activate students in courses and products","Develop educational materials and automations","Monitor engagement and retention metrics"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Santana de Parnaíba,São Paulo","unit":null}]},"addDate":1766605141572,"categoryName":"Help Desk It Support","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4241,4251","location":"R. 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Together, we always deliver our best.\n\n \n\nImportant: We do not charge any fees during our selection processes.\n\n **Responsibilities and Duties** **Responsibilities and Duties:**\n\n \n\n* Manage human and material resources within the clinical area, guiding team members on activity execution to ensure quality and safety in patient care, as well as achievement of budgetary targets;\n* Monitor compliance with the six international safety goals; ensure best practices in patient care;\n* Design and monitor patient-centered welcoming initiatives and action plans addressing opportunities throughout the patient journey;\n* Ensure continuous evaluation of nursing services by collecting feedback from professionals, holding periodic meetings with supervisors to discuss daily challenges, listening to criticisms and/or suggestions, communicating guidance and process changes, and promoting integration across departments to maintain operational flow according to company-established standards;\n* Analyze, review, adapt, and implement corporate policies and procedures to ensure standardization of activities across the Américas Group;\n* Ensure personnel roster control by monitoring staff movements (hiring, termination, transfers, promotions, etc.), tracking vacations, leaves, and absences to guarantee appropriate workflow continuity and maintenance of service quality;\n* Ensure human resource management by participating in selection processes and acting as liaison between teams and Human Capital;\n* Support team development by encouraging participation in conferences, lectures, and research projects; planning Corporate Education programming; and assessing employees’ developmental needs;\n* Monitor quality indicators across various departments, evaluating performance and analyzing reported results; supporting definition and implementation of actions aimed at service excellence within the unit;\n* Develop, prepare studies, reports, summaries, statistics, and charts regarding activities performed within the scope of responsibility, to provide data supporting decision-making;\n* Participate in the unit’s performance review team through monthly meetings featuring visible management dashboards with KPIs.\n* Participate in annual budget preparation by reviewing established objectives and targets, analyzing and developing action and process control plans, monitoring expenditures, comparing planned versus actual outcomes, and analyzing needs in alignment with the company’s strategic direction to achieve set goals;\n* Monitor Employee Experience results and develop action plans targeting identified issues;\n* Promote and instill the company’s culture among employees to foster holistic human development.\n\n \n\n**Requirements and Qualifications** \n\n* Bachelor’s degree in Nursing;\n* Postgraduate qualification in the field of practice;\n* Postgraduate degree or MBA in Management (preferred);\n* Experience in management roles.\n\n **Additional Information** \n\nLocation: Campinas – SP\n\n\nWork Model: On-site\n\n \n\nBy caring for our people, we become the healthcare that people desire and the world needs—check out our benefits:\n\n* Nutrition support: Meal Allowance or On-site Cafeteria (depending on location);\n* Health support: Health Insurance and Life Insurance;\n* Professional development: Career Development Cycle, Technology/PMAX Academies, and Crescer Program;\n* Others: Transportation Allowance\n\n **Only Rede Américas offers – A Health Program grounded in five pillars:**\n\n* Spiritual: Yoga, meditation, and mindfulness;\n* Physical: Totalpass, primary care clinic, discounts on exams and vaccines, Acolhe Trans Program, Gestar Program, and Mais Leve Program;\n* Relational: UAU Benefits Club, SESC benefits;\n* Emotional: Telepsychology, Parent Support Group, TEA Support Network, and STOP – Support for victims of domestic violence and harassment.\n\n* **Benefits may vary depending on job location and brand.**\n\n \n\nWe are Rede Américas, **a multi-platform healthcare network**, committed to delivering comprehensive, precisely tailored care for health.\n\n\nWe are seeking **talents who believe it is possible to provide the best and most advanced healthcare.**\n\n \n\n**If you are passionate about caring and believe in high-quality medicine, join Rede Américas!**\n\n **We are committed to Diversity!**\n\nWe encourage applications from all individuals who recognize the importance of building an environment free from prejudice, harassment, and discrimination. 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José Paulino, 1010 - Centro, Campinas - SP, 13013-001, Brazil","infoId":"6484544896141012","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Partnership Procurement Negotiation Assistant","content":"We are looking for a **Partnership Procurement Negotiation Assistant** to strengthen our team and directly contribute to the efficiency of our operations. This is an opportunity for individuals who appreciate an organized routine, work well in teams, and are eager to grow within the field.\n\n \n\nOur culture values autonomy with responsibility, transparent communication, cross-team collaboration, and continuous learning. Here, you will find a welcoming environment with accessible leaders and a supportive team that shares knowledge and celebrates achievements.\n\n \n\nYou will join a committed team working collaboratively to ensure our partnership processes run smoothly, securely, and in accordance with quality standards. We provide autonomy, support, and encourage professional development—because we want to see you grow alongside us.\n\n **Responsibilities and Duties** **Responsibilities:**\n\n* Prospect and hire technicians and companies specialized in networks, cabling, IT/telecom infrastructure, and field support;\n* Conduct quotations and negotiations based on technical requirements of service requests (SLA, scope, location, urgency);\n* Manage service provider registration and documentation (contracts, invoices, bank details, certifications, etc.);\n* Maintain an up-to-date regional database of suppliers and professionals;\n* Serve as the liaison between operations and local service providers to ensure timely delivery and service quality.\n\n **Requirements and Qualifications** **Requirements:**\n\n* Completed High School education\n* Intermediate proficiency in Microsoft Office – Excel\n* Ability to handle high volumes of tasks and tight deadlines\n* Strong communication and negotiation skills\n\n **Additional Information** **Benefits:**\n\n* Meal Allowance: BRL 20.00 per day (symbolic payroll deduction of BRL 1.00)\n* Transportation Benefit or Fuel Allowance (symbolic payroll deduction of BRL 1.00)\n* Birthday Bonus (BRL 100.00 on your birthday)\n* TotalPass\n* Life Insurance (Bradesco)\n* Pet Health Plan (Guapeco)\n* Unimed Health Plan after probation period (no monthly fee)\n* Uniodonto Dental Plan after probation period\n* Partnerships with educational institutions and language schools\n\n \n\nAt **Maminfo Telecom Solutions**, we believe technology and people go hand in hand. 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José Paulino, 1010 - Centro, Campinas - SP, 13013-001, Brazil","infoId":"6484544669875312","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Support Analyst | Mid-level (11825)","content":"### **100% remote position**\n\n\n**Here, we connect the world**\n--------------------------------\n\n\n\nSensedia is a market leader in APIs, offering integration solutions and consulting services to major enterprises across Brazil and globally, spanning a wide range of industries. In addition to its API Management platform, Sensedia’s portfolio includes Sensedia Integrations, Service Mesh, API Adaptive Governance, Events Hub, Open Banking & Finance, and strategic Professional Services teams.\n\n\n\nWorking here means being part of a plural, relaxed, and innovative culture. It’s for those who dare to go beyond, think outside the box, and act accordingly. We prefer to ask for forgiveness rather than permission—and we’re always ready to transform and reinvent ourselves.\n\nOur people are extraordinary, and you can be part of it all. We commit to ensuring a welcoming and respectful work environment.\n\n\n\nLearn more on our website: https://br.sensedia.com/sensedia-careers\n\n### **What is the role’s mission?**\n\n\n\nAs a Support Analyst, your mission is to contribute to delivering a smooth, productive, and enjoyable experience for partners using our tools, platforms, or APIs—and the broader Open ecosystem. The core challenge lies in deeply understanding both the technical and behavioral needs of our customers, identifying friction points, and collaborating with product, engineering, and support teams to propose continuous improvements.\n\n \n\n\n### **What will your day-to-day responsibilities be?**\n\n\n* Perform accurate triage, classification, and escalation of identified alerts;\n* Analyze API design and assist users with business solutions and configurations;\n* Build and analyze Java/JavaScript code;\n* Develop business dashboards;\n* Clarify questions regarding product features;\n* Test API workflows in production;\n* Debug code;\n* Develop technical content / processes;\n* Build automations for internal procedures using the platform;\n* Evangelize platform usage to customers / Sensedia;\n* Ensure an excellent user experience with Sensedia (support);\n* Collaborate cross-functionally with consulting, engineering, and customer success teams;\n* Work closely with the infrastructure team to accelerate ticket resolution;\n* Act as a trusted partner to our customers;\n* Respond to support tickets, answer questions via communication channels (e.g., email, chats, forums), and follow through until full resolution;\n* Support creation and updating of technical content—including FAQs, tutorials, and integration guides—based on top user questions and challenges.\n\n\n### **What are the mandatory requirements for this role?**\n\n\n* Knowledge of support for the Open ecosystem;\n* Experience with at least one programming language or scripting language (e.g., Java, JavaScript, Python, Go);\n* Excellent analytical and troubleshooting skills for critical systems;\n* Understanding of API concepts and practices, including RESTful design patterns (experience integrating systems is a good starting point);\n* Ability to manage tools and interpret input/output data for diagnosing system behavior to identify issues (e.g., Prometheus, Kibana, Grafana, Zabbix);\n* Familiarity with functional API testing tools (Postman, cURL, SoapUI);\n* Experience with ticket management tools (e.g., Zendesk, Jira);\n* Clear and assertive communication skills.\n\n\n### **What are the preferred qualifications for this role?**\n\n\n* Prior experience providing technical support to developers or API-based products;\n* Technical Spanish or English (reading and writing) sufficient to understand documentation and communicate with developers outside Brazil;\n* Ability to produce structured, didactic technical content (e.g., articles, tutorials, usage examples);\n* Knowledge of SOAP web services;\n* Familiarity with API documentation using OpenAPI Specification (Swagger) and business workflows;\n\n\n### **Here’s what you’ll find with us:**\n\n \n\n\n* Meal Allowance / Food Allowance (Flash Benefits Card), Health Insurance, Dental Insurance, Life Insurance, Profit Sharing Program (PPR), TotalPass, Childcare Assistance, Well-Being Program (focused on physical and mental health), Corporate University (#SensediaAcademy) with diverse development paths; Cultural and educational partnerships offering special discounts; As a citizen company, we offer extended maternity and paternity leave.\n\n \n\n \n\n* We embrace **#WorkWhereYouBelong**, our flexible work model designed to strengthen the sense of belonging among Sensediers.\n\nWork where you belong—because physical barriers have diminished, and the feeling is that there’s only one Sensedia, no matter where you work.\n \n\n\n**This opportunity is also open to candidates with disabilities (PCD)! ;)**\n\n \n\nDo your experiences align? Apply now and discover Brazil’s leading API reference! We want you on our team!!\n\n \n\n\n\n* To foster increasingly diverse teams and plural work environments, our mission is to *map* the various audiences we reach with this initiative! So, we’ll ask a few brief questions related to diversity*—that’s okay? =)\n\n\n ##### ***\\*Personal and sensitive personal data collected will be processed in accordance with the General Data Protection Law — Law No. 13,709/2018***","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1766605052000","seoName":"support-analyst-mid-level-11825","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-itu/cate-help-desk-it-support/support-analyst-mid-level-11825-6484544669875312/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"64e35a79-cadf-4088-a039-e08028be6f09","sid":"ef868a89-2293-4cc1-81a1-5705345f1f8f"},"attrParams":{"summary":null,"highLight":["100% remote position","Technical support for the Open ecosystem","Experience with Java/JavaScript and APIs"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Campinas,São Paulo","unit":null}]},"addDate":1766605052333,"categoryName":"Help Desk It Support","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4241,4251","location":"R. 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