




**Clinic focused on mental health and well-being hiring for the position of Receptionist.** Responsibilities: * Greet patients, offer water and coffee, and provide initial support according to clinic protocols; ensure the environment remains calm and organized; * Accompany patients to the consultation room or procedure room when necessary; * Identify patients’ emotional and practical needs to deliver a premium experience; * Accurately manage the medical schedule (Feegow and other systems), including rescheduling, same-day appointments, minor emergencies, and special requests, while keeping the system history well-organized; * Maintain communication with physicians regarding schedule adjustments and forward clinical requests to the appropriate professional; * Confirm appointments 48h/24h in advance, following clinic scripts (via WhatsApp or phone call); * Provide patients with guidance on preparations and instructions, required documents, address, follow-up visits, and future appointments, and conduct post-visit follow-up as instructed; * Offer additional clinic services beyond those already contracted by the patient. Schedule: Monday to Friday, from 9:00 AM to 6:00 PM — Initially, on Fridays the working hours will end at 1:00 PM. Location: Botafogo (100% in-person) Compensation: R$ 2,200.00 + Transportation Allowance + Meal Allowance (R$ 300/month) + Bonus (for services sold) Requirements: Completed high school education; Experience in the field. Minimum Education Level: High School (Secondary Education)


