




Job Summary: Provide Level 1 user support, document support interactions, contribute to the development and testing of system routines, and maintain technical documentation. Key Highlights: 1. Technical support and system documentation 2. Development and testing of system routines 3. Maintenance of technical documentation and SQL data extraction **Job Description:** ---------------------- Provide Level 1 support to end users—internal or external—clarifying questions regarding systems developed by the internal Technology team; Record all support requests and actions taken in the Foundation's designated system to maintain activity history, document changes made, and enable information sharing among team members. Contribute to the development of system routines, focusing on tasks of lower complexity while adhering to the Foundation's established development standards, programming languages, and tools; Perform testing on developed routines and systems to mitigate errors and data inconsistencies. Create and/or keep updated technical documentation for systems and processes, such as diagrams and workflows. Extract data from Oracle databases using SQL; **Desirable Qualifications:** -------------------------- Desired knowledge or necessary updates: Data structures, relational databases (Oracle, SQL Server), programming logic, programming languages: Javascript, C\#, .Net Framework, HTML, CSS, Python, and SQL. **Employment Type:** -------------------------- CLT **PCD:** -------- NOT APPLICABLE **Salary:** ------------ $3,631\.16 **Benefits:** --------------- Meal Ticket R$ 854.00 and Car Ticket R$ 501.00 \+ UNIMED and dental plan **Work Location:** ---------------------- FAI UFSCAR **Working Hours:** ------------------------ 08 00 12 00 14 00 18 00


