Itirapina Management6 Job Listings

Junior Quality and Process Analyst (1)64859047470339120

Indeed

Junior Quality and Process Analyst (1)

Description: * Education: Completed or ongoing undergraduate degree in Information Technology, Engineering, Administration, or related fields. * Knowledge of ITIL best practices (especially Incident, Problem, and Change Management). * Analytical ability, strong communication skills, proactivity, and critical thinking to propose service improvement initiatives. * Monitor calls to assess service quality. * Conduct evaluations of call monitoring sessions and incident records in the system. * Provide individual feedback to analysts to encourage continuous development. * Identify training and retraining needs based on monitoring results and performance indicators. * Prepare, organize, and deliver technical and behavioral training for the team. * Maintain an updated and organized document repository, ensuring information standardization. * Develop and implement motivational campaigns to engage and recognize the team. * Support management in identifying and tracking internal talent for development plans. * Prepare quality reports and metrics, highlighting opportunities for improvement. * Collaborate with internal departments to define and standardize processes related to Service Desk operations. * Support internal and external audits, ensuring compliance with IT governance standards and best practices. 2512180202551873690

Av. São Carlos, 1799 - Centro, São Carlos - SP, 13560-011, Brazil

Negotiable Salary

Indeed

IT Supervisor

Want to grow your career at a company that cares about what’s essential? Essencial Nutrição is recognized for its excellence, commitment, and purpose of delivering health, well-being, and joy through food. Here, every person is Essential, and every day is an opportunity to build trust and great stories! We are looking for an **IT SUPERVISOR** to strengthen our team in **São Carlos – SP**. **What you’ll do and how you’ll make an impact (Your Essential Challenge):** --------------------------------------------------------------------- * **Supervise a multidisciplinary IT team**, integrating data engineering, BI, process automation, system development, and infrastructure—ensuring efficient, secure, and strategically aligned deliveries. * **Establish and maintain data governance and management practices**, ensuring data integrity, quality, information security, and compliance with internal policies and applicable legislation. * **Manage the corporate data lifecycle**, from collection and integration through analysis and delivery to support strategic decision-making. * **Coordinate maintenance, evolution, and integration of corporate systems**, ensuring data consistency and interoperability across business areas. * **Plan and supervise automated workflows and processes**, promoting operational optimization, reduced rework, and increased productivity. * **Supervise the technology infrastructure** (servers, networks, storage, connectivity, and cloud), ensuring service availability, performance, and scalability. * **Implement and reinforce information security policies and controls**, including access management, data protection, business continuity, and compliance with industry best practices. * **Manage technology projects**, applying agile methodologies while controlling schedules, costs, resources, and outcomes. * **Monitor IT performance indicators**, driving continuous improvement initiatives and increasing technological maturity. * **Translate business requirements into technological solutions**, ensuring strategic alignment and positive impact on results. * **Promote digital culture and innovation**, encouraging technical and behavioral development of the team and continuous process evolution. **What we’re looking for in you (Your Essential Approach):** ------------------------------------------------- * Bachelor’s degree completed in Information Technology, Computer Science, Engineering, or related fields. * Prior experience supervising or leading IT teams. * Knowledge of data management, infrastructure, information security, and system integration. * Experience with agile methodologies and project management. * Ability to translate business needs into technological solutions. * Preferred qualifications: certifications in governance, security, cloud, or project management. **Behavioral Competencies We Value (Our Essential Cultural Fit):** -------------------------------------------------------------------------------- * **Leadership and Mentoring:** Ability to develop people, guide multidisciplinary teams, and foster collaboration. * **Systems Thinking:** Understanding end-to-end processes and connecting technology to strategic objectives. * **Proactivity:** Anticipating risks and opportunities, proposing improvements and solutions. * **Organization:** Managing multiple demands while ensuring clarity, prioritization, and efficiency. * **Effective Communication:** Clear exchange with teams, managers, and partner departments. * **Focus on Quality and Security:** Commitment to excellence and information protection. **Benefits (Our Care for You):** ---------------------------------------- We value your well-being and offer a comprehensive benefits package so you feel cared for in every way: ️ On-site meals Meal allowance Health insurance Dental insurance Psychological on-call support Nutritional counseling Childcare assistance * Day off Birthday Day Off **Join something bigger!** ---------------------------------- Explore Essencial Nutrição’s world on our website: https://essencialnutricao.com.br/ And follow our daily activities on social media: Instagram: https://www.instagram.com/essencialnutricao?igsh=aXZwajJyOXE4c2Qw Facebook: https://www.facebook.com/share/1FMhtJjk5Z/?mibextid=wwXIfr LinkedIn: https://www.linkedin.com/company/essencialnutricao/posts/?feedView=all **Essencial Nutrição – You can trust us; we take care of what’s Essential for you!**

Av. São Carlos, 1799 - Centro, São Carlos - SP, 13560-011, Brazil

Negotiable Salary

Junior Quality and Process Analyst64527712769666122

Indeed

Junior Quality and Process Analyst

At Vivo Vita, we have a passion: transforming the lives of our employees so that their work experience is unique! We strive to turn talent into results, creativity into practice, and expectations into reality, with a collaborative, flexible, integrated, and people-focused work environment! We are committed to providing our employees with all the technology and training needed to enhance their technical and behavioral skills. Come digitize your DNA with us!! **Responsibilities and duties** * Monitor calls to evaluate service quality. * Perform evaluations of monitoring sessions and incident records in the system. * Provide individual feedback to analysts, encouraging continuous development. * Identify training and refresher needs based on monitoring results and performance indicators. * Prepare, organize, and deliver technical and behavioral training for the team. * Maintain an updated and organized document repository, ensuring information standardization. * Develop and implement motivational campaigns to engage and recognize the team. * Support management in identifying and tracking internal talents for development plans. * Create quality reports and metrics, highlighting improvement opportunities. * Collaborate with internal teams to define and standardize processes related to Service Desk operations. * Support internal and external audits, ensuring compliance with standards and best practices in IT governance. **Requirements and qualifications** * Education: Bachelor's degree completed or in progress in Information Technology, Engineering, Administration, or related fields. * Knowledge of ITIL best practices (especially Incident, Problem, and Change Management). * Analytical skills, strong communication, proactivity, and critical thinking to propose service improvements. **Additional information** * **Benefits of being a Vitalent:** * Meal allowance (Pluxee Benefits); * Medical and dental insurance (extended to dependents); * Life insurance; * Private pension plan; * An exclusive Vivo offer with special discounts on landline, broadband, TV, and apps; * A dynamic, collaborative, and innovative environment: to keep up with the market and continue innovating, our pace is fast and our learning curve is steep. We are **Vivo Vita**, the services and solutions integrator of the **Telefônica Group**. We work in an aggregative and consistent way, integrating solutions for the technology market. Our portfolio includes Connectivity, Mobility, Collaboration, Video, Automation, Datacenter and Virtualization solutions, as well as advanced Consulting and Managed Services to ensure the availability of the most complex technological environments; Join Vivo Vita!

Av. São Carlos, 1799 - Centro, São Carlos - SP, 13560-011, Brazil

Negotiable Salary

Senior Auditor (São Carlos - SP)64145959509249123

Indeed

Senior Auditor (São Carlos - SP)

Description: * Completed Higher Education in: Accounting, Administration, Economics, Information Technology or related fields. Postgraduate qualification in risk management or related areas is desirable. * Proven experience in internal audit and/or audit of information systems; * Experience in process review; * Office Suite: Advanced Microsoft Excel and PowerPoint. * Languages/Skills: Advanced English. Differentiators: * Knowledge of SAP system is desirable; * Knowledge of VISIO and ACL tools is desirable; * Knowledge of SOX law is desirable; * Knowledge of ISO 27001 and ISO 31000 is desirable; * Advanced Spanish language skills are desirable. * Prepare macro flowcharts of the Company's key processes, aiming to identify risks (cycles such as: HR, Procurement, Sales, Controller, Finance, IT, others); * Review work procedures and internal policies; * Contribute to defining the scope of internal audits; * Ability to select samples based on control frequency; * Knowledge to identify and measure risks; * For internal audits performed, 100% of the systems used in the process must be evaluated, focusing on data confidentiality, integrity, and availability; * Prepare and present reports reflecting audit results; * Responsible for auditing our internal controls environment (LGPD), aiming to verify whether processes exposed to personal data protection laws are robust; * For gaps identified during internal audits, recommend structured action plans and perform continuous follow-up to ensure the Company's protection; * Assess the likelihood and impact of potential risks, considering perspectives such as financial, operational, regulatory, reputational, environmental, among others; * Support business areas with critical insight into solutions proposed by managers, understanding the response being provided to each issue, which may include actions for risk elimination, mitigation, acceptance, or transfer; * Participate in physical inventories across all Company units; * Provide support to External Audit, among other responsibilities. Faber-Castell recognizes, respects, and values people and their individualities regarding gender, race, sexual orientation, disability status, and other characteristics. This position is open to all individuals who dream of working with us. 2510130202241746469

Av. São Carlos, 1799 - Centro, São Carlos - SP, 13560-011, Brazil

Negotiable Salary