A0006 - MERCHANDISE STOCKER

Job description: Ensure the organization and maintenance of the store's cosmetics shelving units, keeping them consistently stocked with clean and pre
- Health insurance
- Dental insurance
- Commuter assistance

Job Summary: Responsible for handling and following up on customer complaints, with a focus on reversing customer dissatisfaction. Key Highlights: 1. Customer complaint handling and follow-up 2. Focus on reversing customer dissatisfaction 3. Organizational skills and effective communication Requirements: * Completed High School Education * Organization and effective communication * Active listening * Handling of customer complaints * Dynamic and proactive attitude * Proficiency in computer applications Responsibilities: * Responsible for handling complaints from Grupo Mult * 100% follow-up on all SAC complaints, service calls, and GMB cases * Process for reversing customer dissatisfaction Minimum Educational Qualification: High School (Secondary Education) * Quality Awards * Meal Voucher * Transportation Voucher

João Silva
Indeed · HR