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Administrative Assistant

Indeed

Company

Job typeFull-time
Workplace typeOnsite
Experience levelNo experience limit
Education levelNo degree limit

Description

Job Summary: Responsible for handling and following up on customer complaints, with a focus on reversing customer dissatisfaction. Key Highlights: 1. Customer complaint handling and follow-up 2. Focus on reversing customer dissatisfaction 3. Organizational skills and effective communication Requirements: * Completed High School Education * Organization and effective communication * Active listening * Handling of customer complaints * Dynamic and proactive attitude * Proficiency in computer applications Responsibilities: * Responsible for handling complaints from Grupo Mult * 100% follow-up on all SAC complaints, service calls, and GMB cases * Process for reversing customer dissatisfaction Minimum Educational Qualification: High School (Secondary Education) * Quality Awards * Meal Voucher * Transportation Voucher

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Posted by

João Silva

Indeed · HR

Location

João Silva

Indeed · HR

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