Job Summary: Responsible for serving members, identifying their needs, presenting solutions, and offering products/services to ensure satisfaction and retention, as well as supporting the branch manager. Key Highlights: 1. Serving members and marketing products and services 2. Supporting the branch manager in managing processes 3. Focusing on customer satisfaction and retention **Job Description and Responsibilities:** **Working Hours:** 8 hours/day **Level:** Professional **Employment Type:** Permanent – CLT Responsible for serving current and potential members, identifying their needs, presenting suitable solutions, and offering products and services from the portfolio, prioritizing satisfaction and retention. Promoting improved business performance and achievement of targets, as well as supporting the branch manager in managing processes. **Requirements:** * Completed or ongoing undergraduate degree; * Experience in customer service and marketing of products and services; * Proficiency in Microsoft Office Suite; * Brazilian driver’s license (Category B), personal vehicle, and willingness to travel; * Willingness to reside in Itinga/MG after hiring. Preferred Qualifications: * ANBIMA certification (CPA-10 or higher); * Prior experience in a financial institution. **Benefits:** Seniority Bonus, Childcare Assistance, Pharmacy Assistance, Coop Club – Diverse Benefits (Internal), Gympass, Financial Certification Incentive, Education Incentive, Health Insurance – Unimed, Dental Insurance, Private Pension Plan, Life Insurance, Meal Voucher, Transportation Voucher