Call Center Agent

Description

Job Summary: Telephone and digital customer service to provide quick solutions and guide customers through problem resolution, with an emphasis on relationship building and professional development. Key Highlights: 1. Growth opportunities and a career development plan starting from the third month. 2. Market-leading company with over 30 years of existence. 3. Certified as one of the best companies to work for since 2020. **Work Location: Shopping Mall Unit** — Address: *Avenida Donato Quintino, 90, Cidade Nova, Montes Claros, MG*. **Remote Work Option Available After 90 Days** **New Benefit: We now partner with Gympass**: Take care of your well-being with access to gyms, studios, and health apps! **Join AeC!** We are market leaders in customer relationship management with over 30 years of experience, certified since 2020 as one of the best companies to work for. Here, you’ll find growth opportunities and an environment that values employee happiness and well-being. **Career Development Plan at AeC** At AeC, your professional growth is our priority. Starting from your third month, you can be promoted through our internal opportunities program. In 2024, we promoted over 5,000 employees. We are a diversity-embracing company and want you to grow with us. Whether you have prior experience or not, join AeC! **Responsibilities:** Telephone customer service to answer questions and provide quick solutions, as well as guiding customers step-by-step through problem resolution. Work is conducted via email, chat, WhatsApp, voice calls, and other channels. **Requirements** Must be at least 18 years old. High school diploma or equivalent. Positions available for all shifts (morning, afternoon, and night), with part-time, 6x1, or 5x2 schedules. Entry-level positions also available. Prior experience is not required, but it is advantageous if you have worked in roles such as telemarketing operator, customer service representative, receptionist, call center operator, customer service analyst, customer support agent, consultant, collections agent, active or receptive service representative, salesperson, SAC (Customer Service Center), sales, teleoperator, interaction expert, operator, etc. **Here, you’ll find cutting-edge technology, human warmth, innovation, talented people, and abundant opportunities.** Employment Type: Part-time, CLT (Consolidated Labor Laws) Permanent Contract Compensation: R$1.518,00 per month Benefits: * Medical insurance * Dental insurance * Meal allowance * Transportation allowance Selection Question(s): * PROVIDE A VALID EMAIL ADDRESS FOR US TO CONTACT YOU: Format: @(gmail, outlook, yahoo, icloud).com Work Location: On-site