**Description and Responsibilities:** **Schedule:** Monday to Friday, from 8:00 AM to 5:30 PM, with a 1 hour and 30 minute lunch break **Level:** Professional **Employment Type:** Permanent – CLT* Provide service to cooperative members, customers, and users, and deliver telephone support. * Prospect new cooperative members. * Contribute to results and achievement of established targets. * Assist in preparing commercial proposals for products and services to customers. * Provide information about products and services, helping customers choose the best option. * Assist customers with support for electronic access and usage. * Participate in training sessions and meetings to enhance knowledge of offered products and services. * Identify sales opportunities and promote additional products that may meet customers' needs. * Assist the manager **Requirements:*** Completed high school or a degree in Administration, Economics, Accounting, or related fields. * Proficiency in computer applications, including Microsoft Office. * Strong verbal and written communication skills. * Experience in customer service or related areas. * Problem-solving ability and decision-making skills. * Proactivity and empathy in customer interactions. * Teamwork orientation and willingness to learn. Additional Qualifications: * Experience in financial institutions or financial cooperatives **Benefits:** Medical assistance, Gym allowance, Daycare allowance, Internal benefits, Performance bonus, Life insurance, Meal voucher, Food voucher, Transportation voucher
João Silva
Indeed · HR
João Silva
Indeed · HR
