Training and Quality Analyst

Description

Job Summary: This professional will conduct behavioral, technical, and onboarding training programs; identify training needs; develop training content; and act as a knowledge facilitator. Key Highlights: 1. Conduct and develop behavioral, technical, and onboarding training programs. 2. Act as a facilitator and knowledge multiplier. 3. Support the development of learning pathways. ***Our Purpose:*** Our purpose is to care for people responsibly, respectfully, and with excellence—delivering solutions that provide security, trust, and peace of mind to our associates. We grow sustainably without compromising ethics, empathy, or quality in every interaction. ***RESPONSIBILITIES:*** * Conduct behavioral, technical, and onboarding (integration) training programs. * Identify training needs in collaboration with leadership. * Develop, update, and deliver training content. * Monitor trainee performance and propose improvements. * Support the development of learning pathways across various departments. * Act as a facilitator and knowledge multiplier. * Contribute to a culture of continuous development. ***REQUIREMENTS:*** * Bachelor’s degree completed or in progress in Human Resources Management, People Management, Psychology, Pedagogy, or related fields; * Proven experience in Training & Development (preferably as an instructor/trainer). * Experience delivering classroom-based training (in-person or hybrid). * Proficiency in developing training materials (PowerPoint, Canva, presentation tools). * Strong verbal and written communication skills. * Leadership profile focused on people development. * Willingness to travel. ***Benefits:*** Meal Allowance, Health and Dental Insurance, Life Insurance, Education Assistance, Gympass. Employment Type: Full-time, Permanent CLT Contract Salary: R$0.01 per month Benefits: * Health insurance * Dental insurance * Education assistance * Meal allowance * Food voucher * Transportation allowance Work Location: On-site