E-commerce Analyst

Description

Job Summary: E-commerce Analyst to manage and operate online sales, focusing on marketplaces and e-commerce platforms, including product listing and performance analysis. Key Highlights: 1. Marketplace management and operations 2. Order tracking and sales analysis 3. Support for digital channel operations E-commerce Analyst **Job Description** We are seeking an **E-commerce Analyst** to manage and operate the company's online sales, with a focus on **marketplaces and e-commerce platforms**. The professional will be responsible for product listing and updates, order tracking, sales performance analysis, and support for digital channel operations. This position is intended for professionals with experience in **e-commerce and marketplace operations**, and is not a system development or IT support role. **Responsibilities** * Management and operation of the company's marketplaces * Product listing, review, and updates (title, description, price, inventory, and images) * Order, billing, and shipping tracking * Monitoring of sales metrics and advertisement performance * Creation and optimization of marketplace listings * Customer service and support on sales platforms * Handling complaints, returns, and store reputation * Competitive analysis, pricing, and sales opportunity identification * Support in managing the company's e-commerce platform **Requirements** * Experience in **e-commerce or marketplace operations** * Knowledge of online sales platforms * Experience in product listing and order management * Basic understanding of sales analysis and performance metrics * Intermediate proficiency in **Excel or Google Sheets** * Strong organizational skills and attention to detail **Preferred Qualifications** * Experience with **Mercado Livre, Shopee, Amazon, Magalu, or other marketplaces** * Experience with ERP systems or order integration platforms * Experience with e-commerce platforms Compensation: starting from R$2.500,00 per month Benefits: * Health insurance * Food allowance Work Location: On-site