Customer Service Representative - 6x1

Description

Job Summary: Provide telephone customer service, delivering requested information, recording interactions, and updating customer data with friendliness and efficiency. Key Highlights: 1. Friendly and efficient customer service 2. Registration and updating of customer data 3. Interaction with internal departments to resolve issues **Description** Provide customer service and deliver requested information; complete internal records and controls. Update customer data. **Detailed Job Description** Provide telephone customer service in a friendly, appropriate, and regulation-compliant manner according to the organization's internal policies. Perform duties with emphasis on service speed and quality. Record customer interactions and update customer data via the system, entering information clearly so subsequent team members can understand actions taken for the customer. Contact internal departments when requested information is not available in the system. Complete forms documenting customer interactions. Review customer history to authorize services in the system. Perform other tasks of similar nature, complexity level, and responsibility. Compensation: R$2\.202,00 per month Benefits: * Medical assistance * Dental assistance * Fuel allowance * Childcare allowance * Education allowance * Corporate partnerships and commercial discounts * Free parking * Life insurance * Food allowance * Meal voucher * Transportation voucher Work Location: On-site