**Responsibilities:** Sales Team Support: * Handle telephone inquiries from customers and internal teams, providing guidance and forwarding requests. * Assist with client registrations and manage merchandising material inventory, controlling inflows and outflows. * Support administrative tasks, such as updating sales routes, requesting registration updates, and generating orders and incentive bonuses. Administrative Support: * Prepare quotations and provide logistical support for business trips and events, including hotel quotations and document organization. * Issue and request invoices for promotional gifts, manage documents (fines, loan agreements, courier packages), and prepare operational reports. * Monitor KPIs and manage promotional campaigns, relaying relevant information to the sales team. Information Management and KPI Control: * Monitor and record performance indicators, and distribute sales, productivity, and service quality reports. * Track and improve customer service and operational processes in coordination with the Call Center and other support departments. * Utilize internal systems (SAP, BW, Power BI) for data and indicator analysis and control. **Requirements:** **Education:** Completed High School **Computer Skills:** Intermediate proficiency (Excel, Word, PowerPoint, SAP, and BI) **Desired Experience:** Administrative routines in commercial departments Minimum Education Level: High School (Secondary Education) * Meal Allowance * Transportation Allowance * Food Allowance * Health Insurance Plan * Dental Insurance Plan * Life Insurance
João Silva
Indeed · HR
João Silva
Indeed · HR
