Job Summary: Support Internship at W3ERP, focusing on customer service, instructing customers on the platform, and explaining system functionalities, with both in-person and remote meetings. Key Highlights: 1. Enhance knowledge in the technology field 2. Communicate and assist people in problem resolution 3. Join a growth-accelerating company **Support Internship** (W3ERP) Have you entered the technology field and are seeking an internship to enhance your knowledge? Do you enjoy communicating and assisting people to deeply understand problem-resolution needs? Are you interested in joining a growth-accelerating company? This opportunity is for you—we’re waiting for you! **What will be the challenges?** Customer support (customer service; instructing customers on the platform; explaining system functionalities; telephone support; in-person and remote meetings with customers). **Education Requirement:** Currently pursuing or having interrupted undergraduate studies in Information Systems, IT Management, Administration, or Accounting; we welcome other academic backgrounds as well :) **Working Hours:** To be agreed upon **What do we expect from this professional?** Excellent verbal and written communication skills; Ethics; Proactivity; Resilience; Empathy; Deadline management; Teamwork. **What could be a differentiator?** Knowledge of HTML; Knowledge of SQL; ERP software support; Management systems support. **What do we offer you?** Internship stipend; R$1\.100,00 Career development plan; Meal allowance or food voucher; R$200,00 Transportation voucher; Themed Happy Hours; Common area; Relaxed work environment; Day Off; Fruits: Aimed at promoting QVT (Quality of Work Life). Please send your resume with the subject line “**Support Internship**”. Job Type: Internship Contract Duration: 6 months Compensation: R$1\.100,00 per month Benefits: * Life insurance * Meal allowance Education Level: * Currently pursuing or having interrupted undergraduate studies (Mandatory) Work Location: On-site