IT Internship

***Job Description — IT Internship*** We are seeking an IT intern to support the technology team’s activities, contributing to end-user support, sys
- Support technical issues
- Assist in IT projects
- Develop internal solutions

Modality: On-site Working hours: 2:20 PM to 10:00 PM Alternate days off between Saturday and Sunday. Responsibilities Responsible for online monitoring of customer service operations (monitoring, identifying, and reporting operational deviations and SLA indicator deviations (Planned vs. Actual) in real time, as well as managing agent skill assignments, evaluating demand versus delivery versus availability versus service profile. Benefits: * Dental care assistance * Childcare allowance * Meal voucher * Transportation voucher Work location: On-site
João Silva
Indeed · HR