Job Summary: A technical support professional to analyze and resolve issues, configure software, perform hardware maintenance, and manage inventory and technical procedures. Key Highlights: 1. Technical support focused on problem resolution and maintenance 2. Server administration and backup solutions 3. Workstation maintenance **Your responsibilities will include:** * Providing user support by analyzing and resolving issues, installing and configuring software, performing preventive maintenance and hardware repairs, resolving basic network connectivity issues, maintaining an updated hardware inventory, creating and keeping technical procedures up to date, logging support requests and corresponding solutions in the ticketing system, and installing, configuring, and maintaining workstations. \* Server administration and backup solutions knowledge required * Working hours: 9 a.m. to 5 p.m. * Work location: Savassi \- Belo Horizonte / MG Employment type: Full-time, CLT permanent contract Compensation: R$7\.800,00 \- R$12\.000,00 per month Benefits: * Childcare allowance * Education allowance * Meal voucher * Transportation voucher Selection question(s): * Are you currently employed? Experience: * Microsoft Windows Server (Mandatory) * Backup solutions (Preferred) Work location: Remote