Job Summary: Responsible for the overall project administration, leading diverse teams, defining standards, and ensuring customer satisfaction. Key Highlights: 1. Project and improvement plan management 2. Team leadership and resource management 3. Definition of standards and methodology for projects Responsibilities: * Project administration and Improvement Plans. * Organize diverse work teams * Responsible for integrating all project members. * Define, plan, and present projects. * Responsible for delivering assigned projects on time, within budget, within scope, and meeting expected quality. * Responsible for defining standards and methodology for project execution, as well as monitoring their implementation. * Responsible for resource and schedule management. * Must document and support risk management for potential project risks. * Responsible for organizing all project procurements. * Responsible for establishing communication and ensuring proper project execution. * Responsible for ensuring end-customer satisfaction * Plan, coordinate, and prioritize team tasks, ensuring KPI control output and service delivery * Proactive activity tracking. Requirements: * Completed undergraduate degree in Computer Science or Administration * Experience managing large teams of over 50 people * Knowledge in: Customer Management, Conflict Resolution * Familiarity with standards and regulations governing telecommunications services provision. * Understanding of the telecommunications environment and business. * Proficiency in office software Monday to Friday, from 9:00 AM to 6:00 PM On-site. CLT employment contract Benefits: * Meal Allowance (R$691.46/month) * Transportation Allowance * Life Insurance * Full medical assistance covered by the company * Dental assistance Minimum Education Level: Undergraduate Degree Languages:* Spanish (Advanced) * Dental assistance * Medical assistance * Life insurance * Transportation allowance * Meal allowance
João Silva
Indeed · HR
João Silva
Indeed · HR
