




Job Summary: Professional to lead the operational team, oversee and ensure the quality of last-mile and e-commerce operations, and monitor KPIs. Key Highlights: 1. Operational team leadership 2. Last-mile and e-commerce management 3. KPI monitoring and continuous improvement * **Lead and guide the operational team;** * **Oversee last-mile and e\-commerce operations, ensuring on-time deliveries within SLA;** * **Engage with drivers and delivery personnel to ensure delivery quality;** * **Support recruitment of new delivery personnel;** * **Monitor KPIs, address incidents, and support base-level improvements;** Compensation: R$3\.063,00 per month Benefits: * Medical insurance * Dental insurance * Profit-sharing program * Life insurance * Meal allowance * Food allowance * Transportation allowance Work location: On-site


