Job Summary: Responsible for developing and implementing customer relationship strategies, managing product and service portfolios, and providing financial consulting to cooperative members. Key Highlights: 1. Focus on profitability and expansion of the customer portfolio 2. Strategic customer relationship management 3. Personalized financial consulting for cooperative members **Description and Responsibilities:** **Working Hours:** Monday to Friday, from 8:00 AM to 5:00 PM, with a 1-hour lunch break. **Experience Level:** Professional **Employment Type:** Permanent – CLT Responsible for developing and implementing customer relationship strategies, including management of product and service portfolios, support to business teams and PA-related processes—covering individual (PF), corporate (PJ), and digital customers—through marketing of existing portfolio products and services, as well as delivering financial consulting focused on cooperative members’ needs and the cooperative’s results, aiming at profitability and portfolio expansion, while promoting service quality, efficiency, and standardization, achieving established targets, and offering products and services aligned with customer expectations and loyalty within the manager’s area of responsibility. **Requirements:** **External Requirements:** * Bachelor’s degree in Administration, Accounting, Economics, Financial Management, or related fields. * Computer literacy (Microsoft Office Suite: Word, PowerPoint, Excel, Outlook). * ANBIMA CPA-20 certification is desirable. * Familiarity with and local connections in the operational area/city and region are desirable. * Experience in financial institutions handling Agribusiness customer portfolios. * Knowledge of financial products and services, and basic understanding of financial cooperativism. * Negotiation and sales techniques skills. **Benefits:** Length-of-Service Bonus (Annual Bonus), Childcare/Babysitter Allowance, Funeral Assistance, Psychological Support, Study Grant, Comerc (Electricity Bill Discount), Birthday Day Off, Credit Operation Discount, Vehicle Financing, Flexible Vacation Scheduling, Current Account Fee Waiver, Welcome Kit, Newborn Kit, Coopacredi Integration Kit, Sicoob Backpack, Health Insurance Plan, Dental Insurance Plan, Zenklub Platform, PPR (Profit-Sharing Program), Birthday and Length-of-Service Gifts, Private Pension Plan, Cash Drawer Allowance, Life Insurance, Sicoob Previ, Unimed Telemedicine, Uniform, Credit Card Upgrade (Plastic), Meal Voucher, Transportation Voucher, Christmas Meal Voucher, Wellhub
João Silva
Indeed · HR
João Silva
Indeed · HR
