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Job Summary: IESDE, a national reference in education, seeks a professional to contact customers, negotiate debts, update information, and resolve issues while maintaining ethics and respect. Key Highlights: 1. Telemarketing customer service experience is a plus. 2. 50% tuition scholarship for online undergraduate or postgraduate programs. 3. Reduced work schedule: Monday to Friday, from 08:00 to 14:20. **About the company:** With over two decades in the education sector, IESDE is a national leader in producing high-quality educational content. We develop teaching systems composed of books and videos—qualified and adapted to the Brazilian reality. Guided by excellence and applying intelligence to the challenges presented by the education sector, IESDE contributes to knowledge transfer and the training of competent professionals. Our production focuses on preparing and formatting books, videos, and computer-based platforms—in an integrated and complementary manner. **Responsibilities:** * Contacting customers; * Negotiating debts; * Updating information; * Providing payment guidance; * Resolving issues; * Monitoring agreements; * Maintaining ethics and respect. **Requirements:** * Completed high school education; * Prior telemarketing customer service experience; * Strong verbal and written communication skills, and active listening ability; * Ability to work effectively in a team. **We offer:** * UNIMED health insurance plan with no copayment, effective after the probationary period. * Nutritional counseling program. * Life insurance. * 50% tuition scholarship for undergraduate or postgraduate online programs at partner institutions. * Meal allowance of BRL 37.00 per day. * Monthly performance bonus. * 100% in-person work. * Monday to Friday, **from 08:00 to 14:20\.** Employment type: Full-time, permanent CLT contract Salary: BRL 1\.439,00 per month Benefits: * Medical assistance * Education assistance * Life insurance * Meal allowance * Transportation allowance Work location: In-person
