Call Center Operator

Description

Job Summary: Phone and digital customer service to provide solutions and guide customers in resolving issues, within an environment that values well-being and professional growth. Key Highlights: 1. Growth opportunities and a career development plan starting from the 3rd month 2. A work environment that values employee happiness and well-being 3. No prior experience required **New: We now partner with Gympass**: Take care of your well-being with access to gyms, studios, and health apps! **Join AeC!** We are market leaders in customer relationship management, with over 30 years of experience. Since 2020, we have been certified as one of the best companies to work for. Here, you will find growth opportunities and an environment that values employee happiness and well-being. **Career Development Plan at AeC**: At AeC, your development is our priority. Starting from your third month, you may be promoted through our internal opportunities program. In 2024, we promoted over 5\.000 employees. We are a company that embraces diversity and want you to grow with us. Whether you have experience or not, join AeC! **Responsibilities**: Phone-based customer service to answer questions and deliver quick solutions, as well as guiding customers step-by-step to resolve issues. Work is conducted via email, chat, WhatsApp, voice calls, and other channels. **Requirements** Must be at least 18 years old Completed high school education Positions available for all shifts (morning, afternoon, and night), part-time schedules, 6x1 or 5x2\. Positions also available for first-time job seekers. No prior experience is required; however, previous experience in roles such as telemarketing operator, receptionist, call center operator, customer service analyst, customer support representative, consultant, collections agent, active or passive customer service agent, salesperson, SAC, sales, teleoperator, interaction expert, operator, etc., is considered an advantage. **Here, you’ll find cutting-edge technology, human warmth, innovation, people, and opportunities.** Employment Type: Part-time, CLT (Consolidated Labor Laws) permanent position Compensation: R$1\.518,00 per month Benefits: * Medical insurance * Dental insurance * Meal allowance * Transportation allowance Selection Question(s): * PLEASE PROVIDE A VALID EMAIL ADDRESS FOR US TO CONTACT YOU: Format: @(gmail, outlook, yahoo, icloud).com