Customer Service Representative

Description

Job Summary: The Proxxima is seeking talents for customer service and sales, with a focus on excellence, teamwork, and continuous improvement. Key Highlights: 1. Customer service and solution presentation 2. Sales and post-sales follow-up 3. Teamwork and focus on continuous improvement Proxxima is looking for new talents to join its team. If you are passionate about technology, enjoy teamwork, value people, are dynamic, and prioritize continuous improvement, join our team. **Responsibilities and Duties** **Responsibilities and Duties** ----------------------------------- Deliver excellent customer service via chat and in person; Greet customers and understand their needs; Present products and solutions, negotiating timelines and terms; Conduct sales and provide post-sales follow-up; Organize and maintain the workplace; Open and track support tickets in the system, ensuring resolution of requests; Support store operations, contributing to smooth functioning of the space; Collaborate with the team, always focusing on continuous improvement! **Requirements and Qualifications** **Requirements and Qualifications** ------------------------------ Mandatory prerequisites: * Completed high school education; Desirable qualifications: * Strong communication skills and customer service aptitude; * Ability to work effectively in a team; * Experience in sales and negotiation; * Basic knowledge of Microsoft Office suite; * Training or courses in customer service will be an advantage; * Willingness to travel (if required); **Additional Information** **Additional Information** -------------------------- **Area of Operation:** Commercial **Work Schedule:** 44 hours per week, from **Monday to Saturday** **Employment Type:** CLT – **On-site** **Remuneration: R$:** 1\.598,76 \+ Commission **Benefits that make a difference for you!** Transportation Allowance Meal Allowance Health Insurance (60% covered) SulAmérica Dental Plan Optum – Health and Well-being Creditas – Financial Benefits Life Insurance Partnerships with educational institutions Access to SESI (all regional units) Access to SESC (Garanhuns \- PE) \#SOMOSPROXXIMA Since 2021, our mission has been to **bring people closer to their desires**, delivering innovative solutions that improve lives and generate value for society as a whole. We operate with quality, agility, and—above all—with a human-centered focus, because people are our greatest purpose. We seek individuals who are **dynamic, authentic, and ready to make a difference**. More than filling positions, we aim to **build genuine connections with those who believe in collaboration, innovation, and mutual respect**. Throughout our journey, we have earned the following certifications: * ISO 9001:2015 * GPTW Certification \- Jan 2025 \- Jan 2026 * GPTW Diversity Award 2025 \- “Young Talents” Category To make this vision a reality, we rely on what matters most: our team. **Grow with us!** \#VemPraProxxima