Job Summary: We are seeking a Technical Support Analyst to ensure the sustainability and full operation of the IT infrastructure, resolving issues in a dynamic and challenging environment. Key Highlights: 1. Multitasking operations, handling demands from three group companies 2. Responsible for ensuring the proper functioning of the technological infrastructure 3. Dynamic and challenging environment We are looking for a **Technical Support Analyst**, ensuring the sustainability and full operation of the IT infrastructure. If you have experience in infrastructure, enjoy solving problems, and seek a dynamic and challenging environment, this opportunity may be for you! **Key Responsibilities** * Daily support related to computers and printers; * Server and firewall management; * Computer configuration and maintenance; * Access control; * Organization and management of the computer fleet; * Purchase requests related to the IT area; * Network cable organization and physical setup of workstations; * Travel for on-site support (up to one week). **Requirements** * Prior experience in technical support and infrastructure; * Knowledge of servers and firewalls; * Degree in Information Technology or related fields is desirable; * Availability for travel when required. **Important Information** This position requires multitasking operations, simultaneously addressing demands from three group companies. The professional will be responsible for ensuring the proper functioning of the technological infrastructure, guaranteeing continuity, stability, and operational efficiency. **Position: PJ** **To work in the Campo Comprido neighborhood in Curitiba** Job Type: Full-time CLT Salary: R$5\.000,00 per month Benefits: * Life insurance Work Location: On-site