Job Summary: Manage and optimize traffic operations, lead teams, and ensure efficiency, safety, and compliance with regulations in tourist transportation. Key Highlights: 1. Strategic traffic management and tourist transportation operations. 2. Leadership and team development. 3. Opportunity for innovation and implementation of technological solutions. #### **Main Responsibilities:** * Strategically manage all company traffic operations, ensuring adherence to routes, schedules, and quality standards in tourist transportation, excursions, and events. * Lead and develop the team under your responsibility — composed of a coordinator, an assistant, and drivers — promoting alignment, engagement, and high performance. * Support fleet utilization planning and optimization, shift scheduling, and route planning, ensuring operational efficiency, safety, and cost control. * Monitor performance indicators (punctuality, productivity, fuel consumption, maintenance, absenteeism, and customer satisfaction) and propose corrective and preventive actions. * Prepare managerial reports and strategic analyses to support executive decision-making. * Ensure compliance with legal requirements and regulations applicable to passenger transportation, prioritizing the safety and well-being of customers and employees. * Supervise the Traffic Coordinator’s work, ensuring proper information flow, efficient execution of tasks, and adherence to deadlines and operational standards. * Conduct technical and behavioral training for drivers and assistants to foster team development. * Serve as a strategic liaison among Operations, Sales, Maintenance, and HR departments, strengthening interdepartmental integration and contributing to continuous process improvement. * Identify innovation opportunities and implement technological solutions to enhance traffic management and operational control. #### **Mandatory Requirements:** * Minimum 3 years of experience in traffic management or passenger transportation. * Solid knowledge of operational logistics, route planning, fleet management, and performance monitoring. * Familiarity with regulations and legislation related to road and tourist transportation. * Valid and up-to-date Brazilian driver's license category D and/or E. #### **Desirable Requirements (Advantageous):** * Bachelor’s degree in Logistics, Business Administration, Transportation Engineering, Tourism, or related fields. * Experience in strategic traffic management and implementation of performance indicators (KPIs). * Knowledge of transportation management systems (TMS), telematics, and fleet control tools. * Inspirational leadership profile with analytical vision, results orientation, and data-driven decision-making. * Experience in internal and external customer service, prioritizing service quality and efficiency. #### **Benefits:** * Contract type: Independent Contractor (PJ) * Complimentary services from the Luck Group. #### **Work Schedule and Hours:** * 44 hours per week.
João Silva
Indeed · HR
João Silva
Indeed · HR
