Description
Job Summary:
Professional responsible for providing technical support to clients, resolving accounting and tax-related questions and issues, including diagnosis and referral.
Key Highlights:
1. Specialized technical support for accounting and tax processes
2. Opportunity for personal and professional development
3. Technical problem diagnosis and resolution
**Main Responsibilities**
* Provide technical support to clients to resolve questions and issues related to accounting and tax processes;
* Organize requests according to priority;
* Diagnose technical problems through detailed analysis and refer them to the responsible department.
Requirements: **Essential**
* Currently pursuing a Bachelor's or Technologist degree in Accounting Sciences, Business Administration, or related fields;
* Experience in customer service;
* Experience in accounting and tax processes;
* Proficiency in Microsoft Office Suite.
**Preferred Qualifications**
* Completed Bachelor's degree in Accounting Sciences;
* Experience in technical support;
* Knowledge of SQL.
Benefits
* Personal and professional development program;
* Health insurance;
* Dental insurance;
* Meal allowance;
* Transportation allowance;
* Life insurance;
* Annual bonus.
**Additional Information**
* Work schedule: Monday to Friday, from 8:00 AM to 12:00 PM and from 1:30 PM to 6:10 PM;
* Company located in the city center of Toledo/PR.