Description
Job Summary:
This professional will receive, register, attend to, guide, and monitor claim processes, facilitating communications and ensuring organization.
Key Highlights:
1. Customer service and guidance on claim processes
2. Facilitation of communication among customers, repair shops, and analysts
3. Ensuring organization and adherence to deadlines
**Responsibilities:**
* Receive and register claim notifications;
* Attend to and guide customers through the process;
* Request and verify required documents;
* Request and verify required documents;
* Open and update the claim case in the system;
* Monitor claim progress;
* Facilitate communication among customers, repair shops, and analysts;
* Inform customers about status, approval, or denial;
* Ensure organization and adherence to deadlines.
**Requirements:**
* Completed high school education;
* Proficiency in Excel and Word;
* Relevant work experience.
**This position is open to persons with disabilities (PwD) and non-disabled individuals.**