Monitoring Specialist

Description

Job Summary: We are seeking a Monitoring Specialist to perform operational and analytical monitoring of deliveries, ensuring agility, efficiency, and communication among all parties. Key Highlights: 1. Monitor and control deliveries in real time, ensuring deadlines and quality 2. Analyze incidents and act to mitigate impacts 3. Support continuous improvement of logistics processes We are looking for a **Monitoring Specialist** to perform operational and analytical monitoring of deliveries, ensuring agility, efficiency, and accurate communication among drivers, shippers, and end customers. **Key Responsibilities:** * Monitor and control deliveries in real time, ensuring adherence to deadlines and quality standards; * Analyze incidents, identify deviations, and act to mitigate impacts; * Support continuous process improvement, contributing to increased operational efficiency and customer satisfaction; * Update and analyze performance spreadsheets and KPIs, identifying opportunities to optimize logistics processes. **Requirements:** * Availability to work under the **PJ (Service Provider)** model; * Proven experience in transportation, with focus on delivery monitoring; * Intermediate or Advanced Excel skills; * Completed or ongoing Bachelor's degree. All our opportunities are open to persons with disabilities (PcD) and INSS-rehabilitated individuals. Minimum Education Level: Bachelor's Degree Desired Education: * Logistics, Bachelor's Degree * Business Administration, Bachelor's Degree Personal vehicle