FLOOR SUPERVISOR

Description

Job Summary: A professional responsible for inspecting rooms, organizing housekeeping services, supervising housekeeping teams, and managing supplies to ensure hotel standards. Key Highlights: 1. Inspection and quality standard control of hotel rooms 2. Supervision and training of housekeeping staff 3. Inventory management of supplies and resolution of guest requests **Job Description:** ---------------------- \- Conduct rigorous inspections of rooms (vacated and occupied) after housekeepers’ cleaning to ensure hotel standards are met prior to release; \- Organize, supervise, and control housekeeping services on assigned floors, establishing and systematizing routines; \- Conduct training sessions and monitor housekeeping staff during work to ensure service effectiveness. \- Report damages, breakages, or maintenance needs (electrical/plumbing) via the system and to the hotel’s maintenance team; \- Monitor inventory of cleaning supplies, amenities, and linens on floors, and work to prevent waste. \- Resolve guest requests or complaints promptly and courteously; \- Record and manage items left behind by guests on floors **Desired Qualifications:** -------------------------- Prior experience in hotel housekeeping/governance is a plus; Knowledge of cleaning, sanitation, and organizational techniques. Proactivity and ability to work effectively within a team; Completed high school education. **Employment Type:** -------------------------- CLT **PwD (Persons with Disabilities):** -------- NO **Benefits:** --------------- Transportation Allowance; Meal Allowance: BRL 400.00; Health Insurance; Gympass; Telemedicine \- Mediquo; Birthday Day Off; University Partnership Program; Discounted Accommodation, among others. **Work Location:** ---------------------- SAMBA BETIM \- MG **Working Hours:** ------------------------ 5x2 Shift Schedule \- (one weekend shift per month) **Additional Information:** --------------------------- 5x2 Work Schedule