Commercial Assistant

Description

Job Summary: Commercial Assistant to support commercial and administrative activities, ensuring compliance with regulations and procedures, handling customer service, quotations, proposals, and sales support. Key Highlights: 1. Support commercial and administrative activities 2. Ensure compliance with quality and safety standards 3. Handle customer service and proposal preparation **Commercial Assistant Position** **Description** The Commercial Assistant will be responsible for supporting commercial and administrative activities, ensuring compliance with quality, safety, and internal MPC procedures. The professional will handle customer service, quotation analysis, proposal preparation, and support sales, after-sales, and performance indicator processes. **Main Responsibilities:** **Quality, Safety, and Internal Procedures** * Ensure strict adherence to Quality Management guidelines. * Follow the company's Code of Conduct. * Properly use PPE and collective protective equipment (CPE), complying with safety regulations. * Maintain clean and organized work areas and equipment, following the 5S Program. * Preserve equipment and tools, requesting maintenance or calibration when necessary. * Perform tasks according to training, instructions, and established procedures. * Immediately report any incidents or failures to the supervisor for analysis. **Commercial and Administrative Activities** * Update requests via Microsoft Outlook and Microsoft Planner. * Analyze received quotations, completing forms and recording critical information. * Send customer inquiries for budget preparation according to existing forms. * Prepare budgets and pre-calculations based on service or product type. * Perform product sales calculations. * Prepare technical and commercial proposals using existing forms. * Consult portals and systems to update commercial information. * Create and update proposals in the Cigam system, recording statuses such as received, sent, approved, invoiced, or lost. * Request issuance of invoices and ART (Technical Responsibility Annotation) from the electrical engineer when necessary. * Register customers in internal systems (Cigam) and external portals. * Approve field engineering collections, transports, and releases via Microsoft Forms/List. * Verify customer orders and separate required safety documentation. * Conduct communications with customers and internal teams as directed by the supervisor. **After-Sales and Indicators** * Prepare after-sales, budget, warranty, and customer complaint indicators. * Send after-sales reports to responsible representatives upon completion and invoicing. * Archive completed processes and organize physical folders for submitted processes. **Requirements:** * **Preferred:** Completed undergraduate degree, preferably in Business Administration, Commercial Management, or related fields. * **Minimum:** Completed high school education. * Prior experience in administrative and commercial routines. * Proficiency in Microsoft Office, especially Outlook and Planner. * Organizational skills, attention to detail, responsibility, and empathy. Employment Type: Permanent CLT Compensation: Starting from R$1,00 per month Benefits: * Medical assistance * Dental assistance * Fuel allowance * Life insurance * Meal allowance Selection Question(s): * Are you registered on Sólides? Work Location: On-site