Commercial Assistant

Description

Job Summary: Commercial Assistant to support commercial and administrative activities, ensuring compliance with regulations and supporting sales and after-sales. Key Highlights: 1. Supports commercial and administrative activities 2. Ensures quality and safety of procedures 3. Handles customer service and proposal preparation **Commercial Assistant Position** **Description** The Commercial Assistant will be responsible for supporting commercial and administrative activities, ensuring compliance with MPC’s internal quality, safety, and procedural standards. The professional will handle customer service, quotation analysis, proposal preparation, and provide support to sales, after-sales, and performance indicators. **Main Responsibilities:** **Quality, Safety, and Internal Procedures** * Ensure strict adherence to Quality Management guidelines. * Comply with the company’s Code of Conduct. * Properly use PPE and collective protective equipment in accordance with safety regulations. * Maintain the department and equipment clean and organized per the 5S Program. * Preserve work equipment and instruments, requesting maintenance or calibration when necessary. * Perform tasks according to training, instructions, and established procedures. * Immediately report any incidents or failures to the supervisor for analysis. **Commercial and Administrative Activities** * Update demands via Microsoft Outlook and Microsoft Planner. * Analyze received quotations, completing forms and recording critical information. * Submit customer inquiries for budget preparation using existing forms. * Prepare budgets and pre-calculations according to service or product type. * Perform product sales calculations. * Prepare technical and commercial proposals following existing templates. * Consult portals and systems to update commercial information. * Open and update proposals in the Cigam system, recording statuses such as received, sent, approved, invoiced, or lost. * Request issuance of invoices and ART (Technical Responsibility Record) from the electrical engineer when required. * Register customers in internal systems (Cigam) and external portals. * Approve field engineering pickups, transportation, and releases via Microsoft Forms/List. * Verify customer orders and assemble requested safety documentation. * Conduct communications with customers and internal teams as directed by the supervisor. **Indicators and After-Sales** * Prepare after-sales, budgeting, warranty, and customer complaint indicators. * Send after-sales reports to responsible representatives upon completion and invoicing. * Archive completed processes and organize physical folders for submitted processes. **Requirements:** * **Preferred:** Completed bachelor’s degree, preferably in Business Administration, Commercial Management, or related fields. * **Minimum:** Completed high school education. * Prior experience in administrative and commercial routines. * Proficiency in Microsoft Office, especially Outlook and Planner. * Organizational skills, attention to detail, responsibility, and empathy. Employment Type: Permanent CLT Compensation: Starting from R$1,00 per month Benefits: * Medical insurance * Dental insurance * Fuel allowance * Life insurance * Meal voucher Selection Question(s): * Are you registered on Sólides? Work Location: On-site