Description
Job Summary:
Provide functional support for warehouse management applications, gather requirements, ensure system functionality, and monitor performance indicators.
Key Highlights:
1. Functional support for the spare parts warehouse management application
2. Requirements gathering for application enhancements/improvements
3. Performance indicator monitoring and proposal of adjustments
### **Responsibilities**
* Provide functional support for the spare parts warehouse management application.
* Gather requirements from business areas for application enhancements/improvements.
* Ensure, in coordination with service providers, proper system operation in accordance with established service levels.
* Monitor service performance indicators and propose adjustments when necessary.
### **Mandatory Requirements**
* Minimum 3 years of proven experience in functional application support.
* Effective communication and interpersonal skills to interact with stakeholders across all hierarchical levels.
### **Desirable Qualifications**
* Experience in service and project management related to spare parts supply, involving systems such as:
+ Planning
+ Order Management
+ Warehouse Management
+ Billing
+ Procurement
+ Finance
* Intermediate/advanced English proficiency.