We are a multi-brand group operating in the sale of new and used vehicles, accessories, auto financing plans (consórcios), fleet management, insurance, after-sales services across our network of dealerships, as well as vehicle rental services (mobility). We are seeking a **Receptionist** to **welcome, receive, direct, and register every customer who accesses the dealership’s Used Vehicle showroom—either by phone or in person—ensuring excellence in service and facilitating monitoring of the store’s customer flow.** If you are agile, customer-focused, and committed to achieving outstanding results, join our ***team***! ***We are Grupo NewChase—and we grow together!*** **Responsibilities and Duties** * Answer, transfer, and record customer information using telephony equipment and software, in a courteous and helpful manner. * Provide general departmental information to customers during phone calls, demonstrating knowledge of store operations. * Daily input and monitoring of customer traffic entering the store, registering data in the corporate Customer Relationship Management (CRM) system (SYONET), and delivering performance reports to management via documentation for store performance tracking. * Manage the sales team’s scheduling system on behalf of sales representatives to ensure smooth sales workflow and customer service. * Monitor the store’s visit schedule via the Customer Relationship Management (CRM) system (SYONET), keeping attendance records up-to-date to ensure effectiveness in the digital workflow process. * Perform other tasks assigned by the department manager. * Keep senior management and supervision informed about work progress under your responsibility, proactively identifying solutions to challenges encountered, thereby enabling effective managerial oversight of activities. * Maintain and safeguard all equipment and tools provided for your role, demonstrating care for Grupo GNC’s assets to ensure resource preservation. * Participate in occupational safety training programs, as well as company-provided courses aimed at enhancing workplace safety and developing competencies—fulfilling the established training curriculum for this position. **Requirements and Qualifications** **If you:** * Have completed high school. * Possess prior experience in customer service. * Have basic computer skills. *The \#GrupoNewChase is the place for you!* **Preferred qualifications include:** * Familiarity with corporate systems APOLLO and SYONET. **Additional Information** **What we offer:** * Market-competitive salary; * Health insurance plan; * Dental insurance plan; * Meal or food allowance; * Transportation allowance; * Wellhub (formerly Gympass)—available for up to three dependents; * Cost-free telemedicine—available for spouse, children, and dependents; * Psychological support services—available for spouse, children, and dependents; * Discounts on fully online undergraduate, postgraduate, MBA, and English language courses; * Corporate University; * Employee tenure recognition program; * Maternity support program; * Childcare allowance. **WE ARE GRUPO NEWCHASE AND WE GROW TOGETHER** We are a mobility group nationally recognized in the automotive market, with over 30 years of excellence in service and continuous growth. We began our journey in 1991 in Vitória da Conquista/BA and today operate across eight Brazilian states (Alagoas, Bahia, Ceará, Minas Gerais, Pará, Pernambuco, Sergipe, and Tocantins). Over the years, we have significantly expanded our business, currently operating more than 40 dealerships representing Toyota, Lexus, BMW, Mini, Audi, Volvo, Chery, Chevrolet, Hyundai, Volkswagen, and GNC Used Vehicles. Additionally, we operate the Customer Retention Center—the Group’s dedicated hub for digital strategy development and monitoring. Explore our official website to learn more about our journey: https://www.gruponewchase.com.br/. **HERE AT GRUPO NEWCHASE YOU’LL FIND:** * A welcoming and diverse work environment; * Continuous professional and personal growth; * Professional development programs. **JOIN US IN WRITING THIS STORY!** Grupo NewChase stands out through its constant pursuit of innovation and human-centered values, focusing all efforts on a single purpose: “Deliver the best possible outcomes to our customers, employees, and partners—recognized for our DNA of \#SpeedAndQuality.” We are market leaders among all automotive brands we represent!