Attend to and direct clients and visitors; provide basic administrative support and ensure courteous, welcoming, and efficient reception. Act as basic administrative support, maintaining the organization and cleanliness of the reception area and collaborating in the flow of information between departments and teams. * Receive and welcome clients and visitors, ensuring polite, helpful, and humanized service. * Accurately and completely register patients in the laboratory system. * Provide initial information about tests, deadlines, and preparation, guiding clients as needed. * Verify documentation and medical requests, identifying inconsistencies and referring more complex cases to a responsible person. * Maintain an organized, clean, and comfortable reception area, reflecting the laboratory’s professional image. * Answer and direct telephone calls, taking and relaying messages when necessary. * Organize, file, and keep medical requisitions and patient documents up to date. * Receive and distribute mail and messages, ensuring proper delivery. * Assist in delivering test results to clients, ensuring compliance with internal protocols. * Maintain ethical conduct in all activities, promoting personal and professional integrity, as well as the company’s positive image. * Demonstrate teamwork spirit, supporting colleagues and contributing to a positive and productive work environment. * Assist in basic routine administrative tasks and internal requests. * Support the achievement of departmental goals and objectives, maintaining proactivity and accountability. * Perform other activities of equivalent complexity, as required and directed by the immediate supervisor, adapting to the business’s dynamic needs. * Adopt safe work practices, actively participating in safety training and other programs developed and implemented by the company, following established guidelines to prevent accidents and incidents. * Act ethically and with integrity in all activities, promoting the company’s positive image. Respect the principles of the General Data Protection Law, ensuring the privacy and protection of personal data with which one comes into contact, applying the company’s established information security guidelines.