Logistics Operations Assistant

Description

Job Summary: Lead and guide the operational team, monitor last-mile and e-commerce operations, handle matters with drivers and delivery personnel, support recruitment of delivery personnel, and monitor KPIs. Key Highlights: 1. Team leadership and operational team guidance 2. Monitoring of last-mile and e-commerce operations 3. Handling driver and delivery personnel matters and supporting recruitment **Key Responsibilities:** * **Lead and guide the operational team;** * **Monitor last-mile and e\-commerce operations, ensuring deliveries within SLA;** * **Handle matters with drivers and delivery personnel to ensure delivery quality;** * **Support recruitment of new delivery personnel;** * **Monitor KPIs, address incidents, and support base improvements;** Work Location: On-site