Description: Education: * Bachelor's degree in Administration, Engineering, or related fields, Desired skills: * Project Management specialization; * Negotiation techniques; * Advanced Excel; * Intermediate MS Project; * Critically analyze the scope of each contract request, agreed deadlines, and other information related to meeting customer requirements versus budgeted expectations; * Monitor contract progress and take or recommend necessary preventive or corrective actions to achieve scheduled events; * Call and conduct project meetings with other involved areas, detailing general information regarding the client and project, aligning details on scope, quality, required human resources, costs, deadlines, among others, as well as participating in planning for subsequent stages; * Participate in critical review meetings, analyzing and evaluating project stages with cross-functional teams in relation to the schedule, detailing responsibilities, critical items, among others, and implementing, if necessary, preventive or corrective actions to achieve proposed objectives; * Draft minutes of internal or external meetings involving managed contracts; * Keep clients updated with project progress information; * Seek to resolve any internal or client pending issues, including complaint and claim management, negotiating adjustments and project corrections, and fixing deviations to achieve optimal operational synergy; * Contribute to maintaining the budgeted cost for each project by evaluating changes with cross-functional teams according to current needs and seeking alternatives to prevent deviations in forecasted values through preventive or corrective actions; * Collaborate with the workshop to monitor and propose actions regarding service quality, priorities, and deadlines, aiming to meet customer requirements; * Negotiate rescheduling with the client to mitigate operational and financial damages; * Accompany client visits at the company's workshop; * Maintain control over all documentation involved in each contract; * Manage final operations for service delivery, including release for billing (preparation of BMs, BROs, and collection of FRS) and delivery of all related technical documentation; * Monitor events related to warranty claims for performed services; * Manage additional scopes, being responsible from the beginning to the end of the additional billing process; 2510230202201133146