Indeed
Social Worker - Betim
Citizen Experience is seeking a talented, exceptional professional to join our team. If you possess outstanding process skills, are communicative, and excel at interacting with people, this may be the opportunity you’ve been waiting for!
Here, we are part of an exceptional team where we support, respect, contribute to, motivate, and creatively collaborate with one another — that’s how the best ideas emerge. If you’re looking to accelerate your career in an environment full of opportunities — where “acceleration” means not only advancing in roles and responsibilities but also continuously tackling challenges — don’t miss this chance!
**Responsibilities and Duties**
* Plan social policies by developing social plans, programs, and projects specifically targeting social assistance for individuals, families, groups, and communities.
* Comply with internal regulations, health, hygiene, and occupational safety procedures inherent to the sector, as well as compliance requirements, observations, and applicable corporate regulations.
* Support the development of social programs and projects by organizing courses, lectures, and meetings. Conduct socio-economic studies to assess the social reality, identify the needs and interests of assisted populations, document user profiles, characteristics of the operational area, on-site information, and surrounding entities and institutions.
* Define multidisciplinary methodologies and techniques for individual, group, or collective assistance and propose tools facilitating service organization.
* Clarify doubts of beneficiaries by advising them on rights and responsibilities, access to established rights, institutional routines, special care requirements, social services and resources, norms, codes, legislation, and related processes, procedures, and techniques. Guide and train beneficiaries on optimizing resource usage.
* Carry out technical procedures, documenting interventions and reporting problem situations to relevant agencies. Monitor ongoing actions and track results from the implementation of programs, projects, and plans.
* Perform technical social assistance activities for individuals, families, groups, and communities using methods and processes oriented toward citizenship development and social inclusion, plus other related duties.
* Monitor the development of socio-assistance programs administered by the Granting Authority in coordination with the Government and offered to citizens meeting defined eligibility criteria and requirements.
* Provide socially relevant information, such as addresses of community resources including shelters, child protection councils, police stations, hospitals, human milk banks/collection centers, among others.
* Assist citizens with the request to unblock their Benefit Card to access benefits under the State Government’s public policy program for income transfer, as well as with
* Checking available benefit credits on their Benefit Card issued under the aforementioned program. Update the correspondence address in the Public Policy Program registry within the operational region so citizens remain informed and updated about benefits they are entitled to.
* Arrange registration updates for family members, partners, and friends wishing to visit individuals incarcerated in state prisons. Perform administrative tasks, registering users, entities, and resources, and managing document flow.
**Requirements and Qualifications**
* Bachelor’s degree in Social Work;
* Active registration with the Regional Council of Social Work (CRESS-MG);
* Prior experience in the prison system or with the Single Registry (Cadastro Único) will be considered a strong advantage.
**Additional Information** **Salary: R$ 2,073.16**
**Transportation Allowance** (6% deduction)
**Birthday Day Off** – A full day just for you to celebrate however you like!
**Health Insurance Plan** – Co-payment plan; the company covers the employee’s monthly premium.
**Dental Insurance Plan** – Co-payment plan; the company covers the employee’s monthly premium.
**Wellhub** – Take care of your body and mind through gyms and physical activities.
**ZenKlub** – Emotional health support.
**Life Insurance** – Because we value your safety and peace of mind.
**Pharmacy Discounts** – Savings on medications and wellness products.
**Work Location:** **UAI - Betim -** Monte Carmo Shopping, Av. Juiz Marco Túlio Isaac, 1119 - Ingá Alto, Betim - MG
**Working Hours: 6 hours and 15 minutes** (15-minute break)
We are **CiX - Citizen Experience**, a govtech dedicated to transforming access to public services — simplifying citizens’ lives through innovative solutions, greater technology integration, and enhanced efficiency. Our goal is to seamlessly integrate physical and digital channels, delivering a complete experience.
Here, we value teamwork, innovation, and commitment to excellence. If you seek a dynamic work environment offering continuous learning opportunities and challenging projects, join our team!
#ForPeople

R. Areclides Pinho Ângelo, 28 - Centro, Betim - MG, 32600-106, Brazil
R$2,073/month