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Call Center Planning Manager - Collections
Indeed
Full-time
Onsite
No experience limit
No degree limit
R. do Rosário, 180 - São Francisco, Curitiba - PR, 80020-110, Brazil
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Description

Description: Apply quickly by email: Requirements and qualifications: * Incident and problem management skills * Ability to collect data, define metrics and digital strategies, and deliver results. * Experience in Strategic Planning, with emphasis on mass digital channels: SMS, RCS, WhatsApp, Email, Digital Agent, Chatbot. * Ability to collect data, define metrics and digital strategies, and deliver results. * Excellent verbal and written communication skills * Bachelor’s degree in related fields * Ability to work under pressure * Advanced knowledge of SQL Server required * Preferred: Experience in Control Desk, data enrichment, and data cleansing. Benefits: Commission, Meal Allowance or Food Voucher, Transportation Allowance or Parking Working hours: Monday to Friday: 8:00 AM to 5:00 PM; Alternate Saturdays. Knowledge: Education: Bachelor’s Degree – Systems Analysis and Development, or related fields – Completed 2601050202521866983

Source:  indeed View original post
João Silva
Indeed · HR

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