Itau Classifieds Website

Customer Service Representative64855675626371120

Indeed

Customer Service Representative

We are looking for a **Customer Service Representative** to be responsible for providing support and customer service through voice (telephone) and chat channels, ensuring excellence in customer relationships, efficient resolution of requests, and delivery of the best possible experience. The role covers multiple areas including customer support, customer service center (SAC), collections, cancellations, and retention, all in accordance with company standards and policies. If you are an attentive professional who delights customers and possess a strong sense of ownership, Brisanet is the place for you! Let’s sail toward the future! **\#JoinBrisanet** **Responsibilities and Duties** * Embody the organizational identity of the Brisanet Group; * Prepare reports, forms, or spreadsheets as requested; * Update departmental metrics when required; * Actively participate in organizational meetings and commitments when requested; * Use individual and collective safety equipment when necessary; * Perform other duties related to the position, according to departmental needs and leadership direction; Customer Service Center (SAC) * Provide SAC (Customer Service Center) support, focusing on resolving requests: billing inquiries and service complaints, address changes, account holder changes, updates to registration data, financial guidance, plan changes, and service recommendations—applying empathy, active listening, and problem-solving skills; * Deliver courteous, clear, and prompt telephone and digital support to individual customers, corporate clients, public agencies, and field technicians; * Address customer inquiries, register requests and complaints, and provide general guidance; * Record all interactions in internal systems (CRM), ensuring accuracy, historical tracking, and traceability; * Meet performance indicators (KPIs), including average handling time, first-contact resolution rate, customer satisfaction (CSAT), productivity, and quality; * Participate in training sessions, refresher courses, team meetings, and process updates; * Support continuous improvement of service by suggesting solutions and reporting recurring technical or behavioral issues from customers. Technical Support * Provide first-level technical support, assisting customers with technical difficulties (e.g., no service access, service instability, equipment configuration, system failures), escalating complex cases to appropriate levels; * Deliver courteous, clear, and prompt telephone and digital support to individual customers, corporate clients, public agencies, and field technicians; * Address customer inquiries, register requests and complaints, and provide general guidance; * Record all interactions in internal systems (CRM), ensuring accuracy, historical tracking, and traceability; * Meet performance indicators (KPIs), including average handling time, first-contact resolution rate, customer satisfaction (CSAT), productivity, and quality; * Participate in training sessions, refresher courses, team meetings, and process updates; * Support continuous improvement of service by suggesting solutions and reporting recurring technical or behavioral issues from customers. Collections * Carry out collection and debt negotiation activities, offering alternatives and clarifying financial questions; * Deliver courteous, clear, and prompt telephone and digital support to individual customers, corporate clients, public agencies, and field technicians; * Address customer inquiries, register requests and complaints, and provide general guidance; * Record all interactions in internal systems (CRM), ensuring accuracy, historical tracking, and traceability; * Meet performance indicators (KPIs), including average handling time, first-contact resolution rate, customer satisfaction (CSAT), productivity, and quality; * Participate in training sessions, refresher courses, team meetings, and process updates; * Support continuous improvement of service by suggesting solutions and reporting recurring technical or behavioral issues from customers. Retention * Manage cancellation requests, seeking to understand underlying reasons and applying retention strategies where applicable; * Deliver courteous, clear, and prompt telephone and digital support to individual customers, corporate clients, public agencies, and field technicians; * Address customer inquiries, register requests and complaints, and provide general guidance; * Record all interactions in internal systems (CRM), ensuring accuracy, historical tracking, and traceability; * Meet performance indicators (KPIs), including average handling time, first-contact resolution rate, customer satisfaction (CSAT), productivity, and quality; * Participate in training sessions, refresher courses, team meetings, and process updates; * Support continuous improvement of service by suggesting solutions and reporting recurring technical or behavioral issues from customers. Revenue Generation * Perform customer service procedures aimed at after-sales, revenue generation, renewal, and customer base loyalty, conducting surveys when necessary; * Deliver courteous, clear, and prompt telephone and digital support to individual customers, corporate clients, public agencies, and field technicians; * Address customer inquiries, register requests and complaints, and provide general guidance; * Record all interactions in internal systems (CRM), ensuring accuracy, historical tracking, and traceability; * Meet performance indicators (KPIs), including average handling time, first-contact resolution rate, customer satisfaction (CSAT), productivity, and quality; * Participate in training sessions, refresher courses, team meetings, and process updates; * Support continuous improvement of service by suggesting solutions and reporting recurring technical or behavioral issues from customers. **Requirements and Qualifications** Customer Service Center (SAC) * Completed high school education; * Knowledge of sales and customer service techniques, negotiation and retention strategies for prospecting customers, plus familiarity with Google tools (Sheets, Docs); • Typing proficiency and grammatical accuracy. Technical Support * Completed high school education; * Basic computer literacy and foundational knowledge of computer networks; * Strong oral and verbal communication skills. Collections * Completed high school education; * Basic computer literacy and mathematics knowledge; * Collections techniques. Retention/Revenue Generation * Completed high school education; * Basic computer literacy and mathematics knowledge. **Preferred qualifications:** Customer Service Center (SAC) * Six months of prior experience in the field; * Familiarity with the Brazilian Consumer Protection Code. Technical Support * Familiarity with Google tools (Sheets, Docs); * Knowledge of the Brazilian Consumer Protection Code and customer service techniques; * Cisco and MikroTik certifications. Collections * Flexible availability for work shifts; * Experience in telemarketing operations; * Customer service techniques. Retention/Revenue Generation * Six months of prior experience in the field; * Knowledge of customer service techniques and Google tools (Sheets, Docs). **Additional Information** * A workplace culture that respects and values people; * Internal events covering diverse topics; * A collaborative environment that supports personal and professional development; * A balanced hierarchical and flat organizational structure—meaning you are the protagonist of your own career!; * Meal benefits (Headquarters via cafeteria; Branch offices via iFood); * Co-payment Health Insurance Plan; * Dental Insurance Plan; * Life Insurance; * Childcare Assistance; * Assistance for Dependents with Disabilities (PCD); * Payroll-deductible Loans (available after 6 months); * Discounts of up to 50% on Brisanet Internet and BrisaMusic services; * Wellhub (Gympass); * Up to 60% discounts at higher education institutions. We have operated in the telecommunications sector for **27 years**, with the **mission of connecting people and promoting digital and social inclusion**. Today, we connect over 1.5 million households across Northeast Brazil, **leading the fixed broadband internet market** in the region. We are also a mobile telephony operator, experiencing increasingly significant growth. Our journey began in 1998 in Pereiro, a municipality in the interior of Ceará state. We were founded with the goal of **providing high-quality, affordable internet access to small towns**. Today, we operate across all nine states of Northeast Brazil, delivering **cutting-edge connectivity—from rural areas to state capitals**—and actively contributing to Brazil’s digital transformation.

Tv. Amaro Cavalcante, 99, Pau dos Ferros - RN, 59900-000, Brazil

Negotiable Salary

Rural Microcredit Agent - INEC - Umarizal - RN64854221419777121

Indeed

Rural Microcredit Agent - INEC - Umarizal - RN

We believe our employees are the most important element for transforming the reality of individuals, communities, and enterprises—contributing to their development, access to public policies, and strengthening of citizenship. This is a position for our Talent Pool. We seek individuals with strong communication skills, proactivity, and excellent performance in client outreach and service. The Microcredit Agent will work within the Microfinance team, carrying out the stages of client acquisition, credit analysis, credit approval, and negotiation for small entrepreneurs under Agroamigo’s Microfinance Program. Do you think this challenge is right for you? Check whether you meet the required qualifications and apply to our selection process. Join this family—ESSENTIALLY MADE OF PEOPLE! **Responsibilities and Duties** **Activities:** * In-person, telephone, or email support for program clients; * Prospecting new clients; * Guidance on sound management of granted credit; * Immediate collection of overdue credit payments; * Other related activities. **Requirements and Qualifications** Completed high school education; Microsoft Office Suite (Word and Excel); Willingness to travel between municipalities. **Preferred Qualifications:** Experience in sales; Technical training in Agriculture, Animal Science, or related fields. **Additional Information** **Base Salary:** R$ 1.712,11; Situational Remuneration: Agent Crescer up to R$ 1.588,14 — Agent Mais up to R$ 1.805,40; Maximum Variable Remuneration: Agent Crescer up to R$ 1.482,26 — Agent Mais up to R$ 2.011,64; Monthly working hours: 200 hours. **Benefits of Working at INEC:** Professional development and training programs; Medical and dental plans; Emotional wellness program; Private pension plan; Meal allowance and Basic Food Basket allowance: R$ 1.496,46; Wellhub; Childcare reimbursement; Life insurance. Bring your talent to INEC! Our Contacts: Agroamigo Regional Office – Rio Grande do Norte Phone: (084) 3227-1113 Email: rhagro_rn@inec.org.br Apply now and join our selection process. #INECFEITODEGENTE Founded in 1993, the Northeastern Citizenship Institute (INEC) is a Civil Society Organization (CSO) primarily focused on the sustainable development of communities across Brazil’s Northeast region. In 2003, its accreditation as a Civil Society Organization of Public Interest (OSCIP) enabled INEC to partner with Banco do Nordeste to implement microfinance programs. Since then, INEC has accumulated 20 years of experience in microcredit, having managed the Crediamigo program from 2003 to 2022 and the Agroamigo program since 2005 to the present day. In 2021, the international NGO Water.Org joined INEC and BNB to facilitate access to water solutions through microcredit. In 2022, Agroamigo served 1,410,064 active clients across 2,074 municipalities in Brazil’s semi-arid region. Beyond microfinance, INEC implements socio-environmental initiatives serving children, youth, and adults through projects that significantly contribute to sustainable development—based on income generation and social leadership—in alignment with the United Nations’ Sustainable Development Goals (SDGs). Currently, INEC employs over two thousand staff members across all states in Brazil’s Northeast and the northern regions of Minas Gerais and Espírito Santo. Join this team #feitodegente and bring your talent to INEC!

Tv. João Barra, 95, Umarizal - RN, 59865-000, Brazil

R$1,712/month

Rural Microcredit Agent - INEC - Umarizal - RN64854022055938122

Indeed

Rural Microcredit Agent - INEC - Umarizal - RN

Description: High school diploma; Microsoft Office (Word and Excel); Availability for inter-municipal travel. Advantages: Experience in sales; Technical training in Agriculture and Livestock, Animal Science, or related fields. Activities: * In-person, telephone, or email support for program clients; * Prospecting new clients; * Guidance on sound management of granted credits; * Immediate collection of overdue credits; * Other related activities. 2512190202551927725

Tv. João Barra, 95, Umarizal - RN, 59865-000, Brazil

Negotiable Salary

Pencil Pouch

R$50

Business Assistant - Umarizal - RN64845694023041124

Indeed

Business Assistant - Umarizal - RN

Every day, we work to leave a positive mark on the world, solve our customers’ most pressing problems, and inspire others to do the same. **We are courageous, bold, honorable, confident, inspiring, and strong people.** **MISSION:** To operate Brazil’s leading microcredit program with excellence, creating opportunities and developing and valuing people. **VISION:** To be recognized for excellence in microfinance services operations and as a benchmark for people development. **VALUES:** Ethics and Transparency; Commitment and Excellence; Empathy and Care; Creativity and Innovation; Respect and Inclusion. The **Business Assistant** will perform administrative routine tasks for the Unit and provide customer service for the Crediamigo Program, in accordance with policies, methodologies, and administrative and operational procedures established by CAMED Microcrédito. If this role aligns with your professional purpose, join **CAMED MICROCRÉDITO!** **Responsibilities and Duties** Perform administrative tasks in accordance with policies and operational procedures established by CAMED Microcrédito; Provide customer service across all channels (in-person and digital) for Crediamigo Program clients, in compliance with the credit policy, operational procedures, and guidelines established by CAMED Microcrédito; Provide customers with information regarding microfinance products and services and the status of their credit proposals; Support sales of products and services offered by the Crediamigo Program, in accordance with the credit policy, operational procedures, and guidelines established by CAMED Microcrédito; Support collection activities, re-engagement of lapsed customers, and prospecting of new customers, in accordance with the credit policy, operational procedures, and guidelines established by CAMED Microcrédito; Enter client Crediamigo credit proposal information into the operational system, in accordance with the credit policy, operational procedures, and guidelines established by CAMED Microcrédito; Conduct client Crediamigo registration queries to ensure smooth operational processes; Verify required documents for Crediamigo client registration; Submit credit proposals in the operational system; Monitor the status of credit proposals within the operational system; Forward documentation requested by Remote Compliance; Assist in organizing Unit events; Verify credit instruments for contracted operations, digitize them, and store them securely in the Unit’s safe, if applicable; Store and relocate documents in accordance with the Records Management Plan; Assist in inventorying credit instruments, files, and CAMED Microcrédito’s fixed assets; Assist with HR routines and forward them to the Regional Human Development area; Carry out the Unit’s administrative payment routines; And other duties related to this area. **Requirements and Qualifications** **Mandatory Requirements:** Be at least 18 years old; Education: Completed high school; Availability for inter-municipal travel; Experience in administrative routines and customer service; Computer literacy and proficiency in Microsoft Office (Word, Excel, PowerPoint). **Additional Information** **Salary:** Base salary of BRL 1,717.73; Variable compensation up to BRL 869.33; Bonus (Human Development department informs during the selection process). **Benefits:** Training programs; Life insurance; Health plan; Transportation allowance; Dental plan; Private pension plan; Partnerships with educational institutions; Wellness incentive program through Wellhub; Meal allowance and basic food basket allowance totaling BRL 1,507.24; Childcare/babysitter reimbursement for children up to 5 years and 11 months – BRL 320.38 (fixed amount per child); Quality of Life Program (we implement subprograms supporting and caring for our employees’ physical, emotional, and social health and well-being). **Workload:** 40 hours per week; **Working Hours:** 8:00 AM to 5:00 PM (Monday to Friday). We are a new company, founded in 2022, and part of the **Camed Group**. We exclusively operate the **Crediamigo**, Brazil’s LARGEST Productive and Oriented Microcredit Program and market leader in its segment. Currently, we have **over 5,000 employees** operating in **over 1,900 municipalities** across Northeastern Brazil and the northern regions of Minas Gerais and Espírito Santo states—making us Brazil’s LARGEST microcredit operator. Every day, we work to leave a positive mark on the world, solve our customers’ most pressing problems, and inspire others to do the same. **We are courageous, bold, honorable, confident, inspiring, and strong people.** **MISSION:** To operate Brazil’s leading microcredit program with excellence, creating opportunities and developing and valuing people. **VISION:** To be recognized for excellence in microfinance services operations and as a benchmark for people development. **VALUES:** Ethics and Transparency; Commitment and Excellence; Respect and Inclusion; Empathy and Care; Creativity and Innovation. **We are CAMED, we are CREDIAMIGO!**

Tv. João Barra, 95, Umarizal - RN, 59865-000, Brazil

R$1,717/month

Fuel Attendant - Pau dos Ferros/RN64845424934657125

Indeed

Fuel Attendant - Pau dos Ferros/RN

**Join the FAN Group!** With over 60 years of history, the FAN Group is a benchmark for excellence and commitment. Our journey is marked by dedication, determination, and belief in the power to make a difference. We are large not only in size but also in commitment, operating across multiple sectors, including fuels, finance, civil construction, and food production — learn more about our group by clicking here. We currently have this position open at FAN Postos, our fuel-sector company. **RESPONSIBILITIES** * Greet customers courteously and proactively, identifying their fueling needs and other service requirements. * Fuel vehicles with the type and quantity of fuel requested, operating the pump safely and accurately. * Actively promote and offer additional products/services and complimentary offerings, such as additive fuels, lubricants, tire pressure checks, and windshield cleaning. * Perform product measurements and analyses upon customer request. * Operate the card payment terminal (POS) and process payments correctly and attentively. * Keep the fueling area, pumps, and equipment consistently clean and organized, ensuring a safe and pleasant work environment. * Strictly adhere to all company-established safety procedures (NR-20) to prevent accidents. * Immediately report any equipment malfunctions, fuel spills, or hazardous situations to the Fueling Area Supervisor. * Check engine oil and coolant levels upon customer request, providing advisory support. * Actively participate in training sessions on new products, sales techniques, and safety procedures. * Attend station manager meetings when requested. * Verify fueling and inventory levels of products available at the fueling area. * Complete the shift-end report (product control). * Strive to achieve sales targets. * Support team members to ensure efficiency and quality of service across the entire fueling area. **REQUIRED QUALIFICATIONS** * Completed high school education; * Minimum 1 year of experience in customer service. **Company:** FAN Postos **Location:** Pau dos Ferros/RN

Tv. Amaro Cavalcante, 99, Pau dos Ferros - RN, 59900-000, Brazil

Negotiable Salary

Station Manager - Pau dos Ferros/RN64845417267074126

Indeed

Station Manager - Pau dos Ferros/RN

**Join the FAN Group!** With over 60 years of history, the FAN Group is a benchmark for excellence and commitment. Our journey is defined by dedication, determination, and belief in the power to make a difference. We are great not only in size but also in commitment, operating across multiple sectors including fuels, finance, civil construction, and food production — learn more about our group by clicking here. We currently have this position open at FAN Postos, our fuel-sector company. **RESPONSIBILITIES** * Daily completion of the Fuel Movement Book (FMB). * Monthly submission of purchase orders. * Preparation of daily reports on volume targets, sales, and customer visits. * Issuing preventive and corrective maintenance service requests. * Maintaining up-to-date attendance records. * Prospecting and acquiring new customers through visits and negotiations. * Managing customer relationships, analyzing consumption patterns and loyalty. * Analyzing the local market and competition, proposing actions to increase sales. * Presenting monthly performance results to leadership, including action plans. * Team management: scheduling, hiring, and terminations. * Monitoring customer service and forecourt organization. * Supervising cash closing procedures and financial processes. * Performing administrative routines and controlling the FMB. * Managing fuel and product procurement, optimizing orders. * Ensuring quality and accurate measurement during fuel receipt. * Controlling product inventory through regular audits to prevent losses. * Supervising preventive and corrective maintenance of equipment. * Participating in team recruitment and selection. * Ensuring standards of cleanliness, organization, and safety at the station. **REQUIREMENTS**: * Completed undergraduate degree in Business Administration, Accounting, or related fields (or currently enrolled) * Minimum 3 years of experience in the field, including people and/or project leadership **Company:** FAN Postos **Location:** Pau dos Ferros/RN

Tv. Amaro Cavalcante, 99, Pau dos Ferros - RN, 59900-000, Brazil

Negotiable Salary

Indeed

Field Researcher

This position is for a Field Researcher in Pau dos Ferros/RN. As a Field Researcher, your role will be to visit establishments and collect the prices of the listed products. We offer remuneration of R$110.00 per day for conducting the surveys. This amount covers 8 hours of daily work, allowing flexibility to balance with other activities. Our hiring arrangement is under the MEI (Individual Microentrepreneur) regime. Payment is made every 10th of the month.

Tv. Amaro Cavalcante, 99, Pau dos Ferros - RN, 59900-000, Brazil

R$110/day

Indeed

Bakery Leader

Description: The Bakery Leader is responsible for managing and supervising daily departmental operations, ensuring excellence in customer service, product quality, and team efficiency. This position requires leadership skills, knowledge of food and beverage management, and the ability to foster a positive and productive work environment. Responsibilities and Duties * Manage production; * Control product quality; * Manage inventory and its replenishment; * Serve customers; * Lead the team; * Prepare reports. Requirements and Qualifications High school diploma or equivalent. 2512130202201917177

Tv. Amaro Cavalcante, 99, Pau dos Ferros - RN, 59900-000, Brazil

Negotiable Salary

BRA Prospera Customer Specialist64844137719171129

Indeed

BRA Prospera Customer Specialist

BRA Prospera Customer Specialist Country: Brazil If you are eager to grow and continuously learn, and passionate about working with people, this could be the right place for you! Santander is a growing ecosystem with the purpose of helping individuals and businesses thrive. Here, you can create the new, question the status quo, and challenge the market. It means embracing both the urgency of the present and the vision for the future—aligned to always serve customers in the best possible way. It means being part of a global company that values diversity across all dimensions and embraces a horizontal organizational culture. At Santander, we uphold a horizontal culture, structured around four clusters: Specialist, Leader, Head, and Partner. We have an opening for you to become a Prospera Customer Specialist, where you will be hired as a Specialist—the primary expert in your field. Your role here will include: Managing your portfolio and prospecting new micro and small business clients; Conducting in-person visits to our customers; Identifying and acting upon potential partnerships; Ensuring customer proximity and satisfaction; Preventive collections; Negotiating agreements; Monitoring portfolio delinquency. You’ll fit right in if you embody: Think Customer – I put the customer first Embrace Change – I drive change Act Now – I act swiftly Move Together – I collaborate effectively Speak Up – I communicate openly For this role, we value: Completed high school or technical education (a university degree is even better!); Proficiency with Microsoft Office Suite; Strong communication skills; * Experience in microcredit is a plus. If this resonates with you, join Santander! \# BENEFITS Variable compensation; Medical and dental assistance; Meal and food allowances; Life insurance; Childcare or babysitter allowance; Gympass or Totalpass; Nascer Program; Be Healthy – A program encouraging healthier habits; PAPE – Specialized personal support program. \#Sales \#Commercial \#Prospecting \#SalesStrategy \#Microcredit So, are you ready to ignite your career? Prospera is Santander’s microfinance platform, designed specifically to support micro and small businesses in investing in their growth. We empower our customers through financial education and guidance on responsible credit usage. If this inspires you, join Santander! ️ \#HereYourSparkTransforms \#JoinSantander \#BecomeAProsperaSpark

Tv. Amaro Cavalcante, 99, Pau dos Ferros - RN, 59900-000, Brazil

Negotiable Salary

Loading and Unloading Assistant (1)648437355060511210

Indeed

Loading and Unloading Assistant (1)

Description: The Loading and Unloading Assistant is responsible for performing activities related to the receipt, handling, and storage of goods, ensuring that products are handled safely and efficiently. This professional plays an essential role in the wholesale-retail logistics chain, contributing to the organization and smooth operation of processes. Responsibilities and Duties * Prepare loading and unloading of goods; * Deliver and collect orders; * Handle goods and cargo on ships, aircraft, trucks, railcars, and port facilities; * Operate loading and unloading equipment; * Repair damaged packaging; * Handle special cargo; * Monitor quality of services provided; * Secure cargo. Requirements and Qualifications Primary education; 2512130202201917178

Tv. Amaro Cavalcante, 99, Pau dos Ferros - RN, 59900-000, Brazil

Negotiable Salary

Freight and Unloading Assistant648427807435541211

Indeed

Freight and Unloading Assistant

**Description** The Freight and Unloading Assistant is responsible for carrying out activities related to the receipt, handling, and storage of goods, ensuring that products are handled safely and efficiently. This professional plays an essential role in the wholesale-retail logistics chain, contributing to the organization and smooth operation of processes. **Responsibilities and duties** PREPARE LOADING AND UNLOADING OF GOODS; DELIVER AND COLLECT ORDERS; HANDLE GOODS AND CARGO ON SHIPS, AIRCRAFT, TRUCKS, RAILWAY CARS, AND PORT FACILITIES; OPERATE LOADING AND UNLOADING EQUIPMENT; REPAIR DAMAGED PACKAGING; HANDLE SPECIAL CARGO; CONTROL QUALITY OF SERVICES PROVIDED; SECURE LOADS. **Requirements and qualifications** Elementary education;

Tv. Amaro Cavalcante, 99, Pau dos Ferros - RN, 59900-000, Brazil

Negotiable Salary

Makita Marble Saw

R$400

Maintenance Technician I - Lajes/RN647511785978901213

Indeed

Maintenance Technician I - Lajes/RN

We are looking for a **Maintenance Technician I** to ensure operational continuity, safety, efficiency, and operational availability of power plants, as well as contribute to the performance, integrity, operation, and safety of the company’s plant equipment and systems. **If you are organized, have strong communication skills, and seek a dynamic environment in which to grow, this is the place for you!** **Responsibilities and Duties** **Responsibilities:** * Ensure operational continuity, safety, efficiency, and operational availability of power plants. * Contribute to the performance and integrity of the company’s plant equipment and systems. * Ensure preservation of operational and maintenance history, standardization, and safe execution of activities at the company’s power plants. * Support continuity of the company’s power plant maintenance processes. * Suggest, implement, and monitor improvements and modifications to environmental and safety processes. * Conduct analysis, creation, revision, and/or maintenance of regulatory documentation and processes within the area of responsibility. * Comply with, and ensure compliance with, external and internal Occupational Health and Safety and Environmental Management regulations applicable to the business, and act within one’s scope of responsibility to support implementation of certification standards adopted by the Company. **Requirements and Qualifications** **Mandatory Prerequisites:** * Technical degree in Electrotechnology, Electromechanics, Electronics, Mechatronics, or related fields, with an active CFT (Technical Certification). * Driver’s license – Category B. * Wind power plant equipment and systems – Basic. * Reading and interpretation of technical drawings and flowcharts – Basic to Intermediate. * Processes related to plant operation and associated equipment and systems. * Pre- and post-operation activities and systemic interfaces – Intermediate. * Generalist maintenance procedures, plans, methods, and techniques – Basic. * Operation, maintenance, and technical documentation management tools and software – Basic. * Operational procedures – Intermediate. * English – Basic. * Health and safety regulations and applicable standards – Advanced. * Writing and public speaking techniques – Intermediate to Advanced. * Computer literacy: word processing, spreadsheets, presentations, internet, email – Intermediate to Advanced (Microsoft Office suite). * Prior knowledge of performing switching operations jointly with the operations team. **Desirable Attributes:** * Experience in wind farms. **Additional Information** **For You and Your Dependents.** * Medical and dental plans. **Exclusively for You.** * Meal and/or food allowance; * Transportation allowance; * Private pension plan; * Group life insurance; * Gym / Wellness programs; * Language program; * Variable compensation program. **ENGIE** has been present in Brazil for over 20 years, leading electricity generation in the country and offering innovative services and solutions to its customers. The Group delivers highly efficient solutions for individuals, cities, and businesses through its technical expertise across four key sectors: renewable energy, energy efficiency, liquefied natural gas, and digital technologies. **ENGIE** employs 150,000 people worldwide and reported revenues of €65 billion in 2017. In Brazil, ENGIE is the largest private electricity generator in the country, with an owned installed capacity of 9,356 MW across more than 30 power plants nationwide—representing approximately 6% of the country’s total capacity. 90% of the Group’s installed capacity in Brazil comes from clean, renewable, and low greenhouse gas emission sources.

X928+2M Patu - State of Rio Grande do Norte, Brazil

Negotiable Salary

Hiring: Doorman - South Zone - Porto Alegre - RS - Applications Open647322978494741214

Indeed

Hiring: Doorman - South Zone - Porto Alegre - RS - Applications Open

**RESPONSIBILITIES:** Responsibilities: Control the entry and exit of visitors and suppliers, providing information when necessary; Operate the system to process charges; Public service; Telephone support; Access control. **REQUIREMENTS:** Requirements: Proven experience as a doorman; Knowledge and proficiency in computer use; Patient, organized, and courteous. **WORK SCHEDULE:** Work schedule: 12×36 and/or 6×1. **BENEFITS:** Salary: BRL 1,358.81. Benefits: Transportation allowance; Meal voucher; Free medical assistance, extendable to dependents. Register your resume at buscarvagas.com.br and stay updated on the best opportunities.

R. Damião Monteiro de Souza, 10 - A Definir, Portalegre - RN, 59810-000, Brazil

R$1,358/month

Indeed

External Sales Agent

100% external routine. Literally. Prospect new clients; Manage the client portfolio, maintaining continuous and post-sales relationships; Attend daily morning meetings to plan your goals and strategies; Deliver outstanding service to our customers; **Working hours:** Monday to Saturday | 44 hours per week **What we expect from you:** Must be of legal age. Commercial experience is desirable. Excellent communication skills. High energy and passion for serving our customers. Commitment to excellence in everything you undertake. Must have personal transportation; valid driver’s license category A or AB. Willingness to travel for work. What It Means to Be an External Sales Consultant Your role will be to deeply understand the client’s needs and connect them to our financial solutions with strong empathy, market knowledge, and enthusiasm. Prospect new clients. Manage the client portfolio, maintaining continuous and post-sales relationships. Attend daily morning meetings to plan your goals, targets, and share learnings. Deliver outstanding service to our customers. **Route:** Pau dos Ferros, São Francisco do Oeste, Francisco Dantas, Portalegre, and Serrinha dos Pintos—RN **CLT employment:** Commercial salary + 30% hazard allowance Variable commission Bonus upon goal achievement Meal allowance and fuel, maintenance, and insurance for your vehicle Gym membership Health insurance

Tv. Amaro Cavalcante, 99, Pau dos Ferros - RN, 59900-000, Brazil

Negotiable Salary

LABORATORY ASSISTANT - PATU/RN647505105890581216

Indeed

LABORATORY ASSISTANT - PATU/RN

**Job Description – Sample Collection Technician / Laboratory** Responsible for performing sample collections, preparation, documentation, and packaging of biological and microbiological materials, ensuring test quality, process safety, and compliance with biosafety regulations. **Main Responsibilities** Verify tests in the internal system (e.g., Smart). Perform sample collections according to the manual and instruct patients on pre- and post-collection procedures. Prepare, organize, and package samples for transport. Maintain up-to-date technical records. Request material replenishment and ensure sector cleanliness and organization. Assist in integrating new team members and support team routines. Participate in audits and substitute for equivalent technical roles when necessary. **Behavioral Competencies** Agility, attention to detail, proactivity, emotional control, strong communication skills, organizational ability, technical rigor, rapid learning capacity, and customer service orientation. **Education** Completed high school education + technical course in Laboratory Science, Clinical Analysis, Clinical Pathology, Nursing, or related fields. **Requirements** Residency in Patu/RN (mandatory criterion). Minimum 6 months of experience in this role (or equivalent internship).

R. Juvencio Emeterio, 22, Patu - RN, 59770-000, Brazil

Negotiable Salary

External Sales Representative646177072577291217

Indeed

External Sales Representative

* **Job Description:** **Requirements:** * Completed high school education; * Experience in outbound sales; * Experience in the distribution and beverage sector is a plus; * Personal vehicle (motorcycle); * Negotiation skills; * Assertive communication, both verbal and written; * Analytical ability; * Emotional intelligence; * Proactivity; * Valid driver’s license; * Residency within the route area. **Route**: Pau dos Ferros; São Francisco do Oeste; Francisco Dantas; Tabuleiro Grande; Rafael Fernandes; Marcelino Vieira; and Tenente Ananias. **Key Responsibilities:** * Maintain strong relationships with existing customers, ensuring their needs are met and they continue purchasing the company’s products; * Conduct direct sales, negotiating prices, payment terms, and contractual conditions. Focus on achieving the company’s established sales targets; * Present and demonstrate the company’s products to customers, highlighting their benefits and unique features; * Monitor customer inventory levels to ensure they never run out of products; * Accurately record and process customer orders, ensuring products are delivered within the agreed timeframe; * Efficiently organize your customer visit schedule to optimize time; * Ensure customer satisfaction with products and services by responding to complaints and resolving issues when necessary; * Maintain accurate records of sales, activities, and customer interactions, providing reports to the company; * Stay updated on market trends; * Participate in training sessions provided by the company to enhance sales skills and product knowledge. Employment Type: Full-time, Permanent CLT **Benefits:** * Health insurance * Fuel allowance * Company-provided mobile phone * Meal voucher Employment Type: Full-time, Permanent CLT Compensation: BRL 2,000.00 – BRL 2,500.00 per month

Tv. Amaro Cavalcante, 99, Pau dos Ferros - RN, 59900-000, Brazil

R$2,000-2,500/month

Indeed

External Salesperson

* **Job Description:** **Requirements:** * Completed high school education; * Experience in outbound sales; * Experience in the distribution and beverage sector is a plus; * Own vehicle (motorcycle); * Negotiation skills; * Assertive communication, both verbal and written; * Analytical ability; * Emotional intelligence; * Proactivity; * Valid driver’s license; * Must reside within the route area. **Route**: Patu, Caraúbas, Olho D’Água dos Borges, Campo Grande, Messias Targino, Janduiz, Frutuoso Gomes, Almino Afonso, Antônio Martins, João Dias, Alexandria, and Pilões **Key Responsibilities:** * Maintain strong relationships with existing customers, ensuring their needs are met and they continue purchasing the company’s products; * Conduct direct sales, negotiating prices, payment terms, and contractual conditions. Focus on achieving the company’s established sales targets; * Present and demonstrate the company’s products to customers, highlighting their benefits and unique features; * Monitor customers’ inventory levels to ensure they never run out of products; * Accurately record and process customer orders, ensuring timely delivery as agreed; * Efficiently organize your customer visit schedule to optimize time; * Ensure customer satisfaction with products and services by responding to complaints and resolving issues when necessary; * Maintain accurate records of sales, activities, and customer interactions, providing reports to the company; * Stay updated on market trends; * Participate in training sessions provided by the company to enhance sales skills and product knowledge. Employment Type: Full-time, Permanent CLT **Benefits:** * Health insurance * Fuel allowance * Company-provided mobile phone * Meal vouchers Employment Type: Full-time, Permanent CLT Compensation: R$2,000.00 – R$2,500.00 per month

R. Juvencio Emeterio, 22, Patu - RN, 59770-000, Brazil

R$2,000-2,500/month

Customer Service Operator645933380995861219

Indeed

Customer Service Operator

**Job Description** We are looking for a **Customer Service Operator** responsible for providing support and customer service through voice (phone) and chat channels, ensuring excellent customer relationships, efficient resolution of requests, and delivering the best possible experience. This role covers various areas such as customer support, customer service center (SAC), collections, cancellations, and retention, following company standards and policies. If you are a thoughtful professional who delights customers and has a strong sense of ownership, Brisanet is the place for you! Let’s sail toward the future! **\#JoinBrisanet** **What will your day-to-day look like?** * Embody the organizational identity of the Brisanet Group; * Prepare reports, forms, or spreadsheets upon request; * Update area indicators when necessary; * Actively participate in meetings and organizational commitments when requested; * Use individual and collective safety equipment when necessary; * Perform other related duties as required by the department and leadership direction; **CUSTOMER SERVICE CENTER (SAC)** * Handle SAC (Customer Service Center) inquiries, focusing on resolving requests: billing issues and service complaints, address changes, account holder changes, registration data updates, financial guidance, plan changes, and service recommendations, demonstrating empathy, active listening, and problem-solving; * Provide courteous, clear, and prompt phone and digital support to individual customers, corporate clients, public agencies, and field technicians; \- Address customer questions, log requests, complaints, and provide general guidance;\- Record all interactions in internal systems (CRM), ensuring accuracy, history, and traceability; * Meet performance indicators (KPIs), such as average handling time, resolution rate, customer satisfaction (CSAT), productivity, and quality; * Participate in training sessions, refresher courses, team meetings, and process updates; * Support continuous service improvement by suggesting solutions and reporting recurring technical or behavioral customer issues. **SUPPORT** * Provide first-level technical support, assisting customers with technical difficulties (service access issues, service instability, equipment configuration, system failures), and escalating more complex cases to appropriate levels; * Provide courteous, clear, and prompt phone and digital support to individual customers, corporate clients, public agencies, and field technicians; * Address customer questions, log requests, complaints, and provide general guidance; * Record all interactions in internal systems (CRM), ensuring accuracy, history, and traceability; * Meet performance indicators (KPIs), such as average handling time, resolution rate, customer satisfaction (CSAT), productivity, and quality; * Participate in training sessions, refresher courses, team meetings, and process updates; * Support continuous service improvement by suggesting solutions and reporting recurring technical or behavioral customer issues. **COLLECTIONS** * Carry out collection and debt negotiation activities, offering alternatives and clarifying financial questions; * Provide courteous, clear, and prompt phone and digital support to individual customers, corporate clients, public agencies, and field technicians; * Address customer questions, log requests, complaints, and provide general guidance; * Record all interactions in internal systems (CRM), ensuring accuracy, history, and traceability; * Meet performance indicators (KPIs), such as average handling time, resolution rate, customer satisfaction (CSAT), productivity, and quality; * Participate in training sessions, refresher courses, team meetings, and process updates; * Support continuous service improvement by suggesting solutions and reporting recurring technical or behavioral customer issues. **RETENTION** * Handle cancellation requests, seeking to understand reasons and applying retention strategies when applicable; * Provide courteous, clear, and prompt phone and digital support to individual customers, corporate clients, public agencies, and field technicians; * Address customer questions, log requests, complaints, and provide general guidance; * Record all interactions in internal systems (CRM), ensuring accuracy, history, and traceability; * Meet performance indicators (KPIs), such as average handling time, resolution rate, customer satisfaction (CSAT), productivity, and quality; * Participate in training sessions, refresher courses, team meetings, and process updates; * Support continuous service improvement by suggesting solutions and reporting recurring technical or behavioral customer issues; **MONETIZATION** * Perform customer service procedures aimed at after-sales, monetization, renewal, customer base loyalty, and conduct surveys when necessary; * Provide courteous, clear, and prompt phone and digital support to individual customers, corporate clients, public agencies, and field technicians; * Address customer questions, log requests, complaints, and provide general guidance; * Record all interactions in internal systems (CRM), ensuring accuracy, history, and traceability; * Meet performance indicators (KPIs), such as average handling time, resolution rate, customer satisfaction (CSAT), productivity, and quality; * Participate in training sessions, refresher courses, team meetings, and process updates; * Support continuous service improvement by suggesting solutions and reporting recurring technical or behavioral customer issues. **What we are looking for in this opportunity:** **SAC** * High school diploma; * Knowledge of sales and customer service techniques, negotiation and customer prospecting techniques, as well as familiarity with Google tools (Sheets, Docs); * Proficiency in typing and grammar. **SUPPORT** * High school diploma; * Basic computer knowledge and understanding of computer networks; * Strong oral and verbal communication skills. **COLLECTIONS** * High school diploma; * Knowledge of basic computer skills and basic mathematics; * Collections techniques. **RETENTION/MONETIZATION** * High school diploma; * Basic computer and basic math knowledge. **Additional advantages:** **SAC** * Minimum of 6 months of experience in the field; * Familiarity with consumer protection laws. **SUPPORT** * Experience with Google tools (Sheets, Docs); * Familiarity with consumer protection laws and customer service techniques; * Cisco and Mikrotik certifications. **COLLECTIONS** * Flexible availability; * Experience in telemarketing operations; * Customer service techniques. **RETENTION/MONETIZATION** * 6 months of experience in the field; * Knowledge of customer service techniques and Google tools (Sheets, Docs). **At Brisanet Group, you will find:** * A work culture that respects and values people; * Internal events covering diverse topics; * A collaborative environment that values personal and professional development; * A horizontal and vertical structure, meaning you are the protagonist of your career!; * Meal allowance (headquarters via cafeteria, branches via Alelo); * Co-payment health insurance; * Dental plan; * Life insurance; * WellHub (GymPass); * IVI (Emotional Support Platform); * Childcare allowance; * PCD dependent allowance; * Payroll-deducted loan (available after 6 months); * Discounts of up to 50% on Brisanet Internet and BrisaMusic services; * Up to 60% discounts at higher education institutions.

VRM3+F9 Pau dos Ferros - State of Rio Grande do Norte, Brazil

Negotiable Salary

Work Safety Technician645428941751071220

Indeed

Work Safety Technician

**Job Opening: Work Safety Technician – Pau dos Ferros/RN** We are seeking a Work Safety Technician to conduct **a single technical visit** at a fuel station, with date to be scheduled. **Visit details:** * Duration: 04 hours * Activities: Photographic documentation of the site, PPEs, and work team; completion of a single checklist; guidance to the team in case of observed deviations (small team, maximum of 03 employees). * Payment: R$130.00 (Payment via Pix upon completion of the inspection) * Transportation: **Not provided** (in case of longer travel, the amount may be revised) **Mandatory requirements:** * Active professional registration as Work Safety Technician with MTE (proof required) * Use of helmet and safety boots (not provided by the company) **Important:** * This is not a part-time hiring opportunity * This is not a recurring position – it involves **only one single 04-hour inspection** Interested candidates should send their resume to: aline@dromos.net.br WhatsApp: (31\) 9 9952\-6811 Job type: Full Time, Part Time Salary: R$2\.500,00 \- R$3\.000,00 per year Screening question(s): * Do you have an active professional registration as a Work Safety Technician with MTE? (Proof will be required)

Tv. Amaro Cavalcante, 99, Pau dos Ferros - RN, 59900-000, Brazil

R$2,500-3,000/month

Indeed

Accounting Analyst

**Description:** The Accounting Analyst plays a crucial role in managing accounting activities. This professional is responsible for the company's primary and secondary tax obligations. Assists and directly acts in the calculation and declaration of direct and indirect business taxes. Responsibilities and duties ANALYZE AND CALCULATE TAXES ADMINISTER RECONCILIATIONS MANAGE EXPENSES MONITOR INSPECTIONS AND AUDITORS ADMINISTER PAYROLL Requirements and qualifications Degree in Accounting Sciences. Experience in the field. Act ethically Be courteous Demonstrate objectivity Demonstrate basic computer skills Think logically Act with discretion Remain attentive Demonstrate flexibility Safeguard information Maintain confidentiality Work in a team Stay up to date with legislation 2511130202461804623

Tv. Amaro Cavalcante, 99, Pau dos Ferros - RN, 59900-000, Brazil

Negotiable Salary

PORTER SOUTH ZONE PORTO ALEGRE RS - OPEN POSITION645270677598731222

Indeed

PORTER SOUTH ZONE PORTO ALEGRE RS - OPEN POSITION

**PORTER SOUTH ZONE PORTO ALEGRE RS** **Job Description:** Responsibilities: Control the entry and exit of visitors and suppliers, providing information when necessary; Operate system and perform billing; Customer service; Phone support; Access control. **Requirements:** Requirements: Proven experience as a Porter; Knowledge and skill in computer use; Patient, organized, and polite. **Minimum Education Level:** High School Diploma **Work Schedule:** Work Schedule: 12×36 and/or 6×1\. **Benefits:** Salary of R$ 1\.358,81\. Benefits: Transportation Voucher; Meal Voucher; Free Medical Assistance extended to dependents. *Apply through the Divulga Vagas portal!* Follow Divulga Vagas on Instagram: @divulgavagas.oficial

R. Damião Monteiro de Souza, 10 - A Definir, Portalegre - RN, 59810-000, Brazil

R$1,358/month

Indeed

Database Analyst

Description: The Database Analyst is responsible for ensuring the performance, integrity, and security of corporate databases, guaranteeing that information is always available and highly reliable, meeting business demands and best practices in data management. Responsibilities and duties * Create, maintain, and optimize SQL queries (simple and complex); * Develop and maintain views, procedures, triggers, and functions; * Perform secure and efficient data insertions, updates, and deletions; * Design and monitor data integration routines between different systems; * Support the technology team in tasks related to data modeling and database best practices. Requirements and qualifications Knowledge of PostgreSQL, Oracle, and DB2\. Proficiency in building complex queries, maintaining critical routines, creating database objects, and optimizing processes. 2511110202181802068

Tv. Amaro Cavalcante, 99, Pau dos Ferros - RN, 59900-000, Brazil

Negotiable Salary

Indeed

Purchasing Assistant

**Description** The Purchasing Assistant plays a crucial role in managing and executing activities related to an organization's procurement process. Responsible for supporting the purchasing team, directly involved in supplier analysis, price and terms negotiation, and inventory control. Additionally, monitors product quality, collaborates with other departments, identifies cost reduction opportunities, and actively participates in continuous improvement initiatives within the purchasing area. **Responsibilities and duties** Assist buyers in purchasing processes; Handle various departmental documents; Prepare reports, forms, and spreadsheets; Monitor administrative processes within the area; Attend to clients and/or suppliers; Provide logistical support for departmental demands. **Requirements and qualifications** High school diploma completed.

Tv. Amaro Cavalcante, 99, Pau dos Ferros - RN, 59900-000, Brazil

Negotiable Salary

Agente Stone - External Sales Consultant | Alto Santo/CE645240409164811225

Indeed

Agente Stone - External Sales Consultant | Alto Santo/CE

**About Stone:** **Stone** is a **financial technology and services company**, focused on the customer and on transforming the payments industry to support Brazilian entrepreneurship. We are the largest independent payment solutions company in Brazil, with over fifteen thousand people spread across the five regions of the country, in an environment full of challenges and opportunities. **Your day-to-day responsibilities:** * Perform external routines to prospect new clients within the assigned route. * Manage the active client portfolio and after-sales service. * Participate in daily team morning meetings to set goals, plans, and share learnings. * Deliver excellent customer service. Requirements: **Requirements and Qualifications:** * High school diploma; * College degree and driver's license (CNH) are a plus; * Strong negotiation and sales approach skills; * Results and goal-oriented mindset. Benefits **Our Benefits:** Meal Allowance and/or Food Allowance Life Insurance Transportation Allowance or Fuel Assistance Fixed and Variable Salary \+ Semi-annual Bonus (upon meeting requirements) Education Benefit \- Internal platform with access to numerous books, podcasts, training courses, and video lessons aimed at self-development (Studa and StoneCo Library) **Our Culture:** Here, we live our culture every day, guided by these ***5 pillars***: * **Own It:** Ownership brings freedom. We value autonomy and proactivity, take responsibility for our deliverables, and constantly seek to improve our business. **Live the Ride:** Done is better than perfect. We learn from mistakes and view challenges as opportunities for growth. **No Bullshit:** We act simply. We are practical, sincere, and value feedback, using transparency to grow—even when we make mistakes. **Team Play:** If you want to go fast, go alone. If you want to go far, go together. We learn from each other, and collaboration is the key to success. **The Reason:** The customer isn't always right—they *are* the reason. We aim to positively impact them and see the improvements we bring to their lives. **So, what do you think? Interested? Then don't miss the chance to apply and \#JoinStone**

R. Joaquim de Paula, 270 - Centro, Alto Santo - CE, 62970-000, Brazil

Negotiable Salary

Racer Fox RGBC Gaming Chair

R$400

Customer Service Operator645222285624341227

Indeed

Customer Service Operator

**Job Description** We are looking for a **Customer Service Operator** responsible for providing support and attending to customers through voice channels (phone) and chat, ensuring excellent customer relationships, efficient resolution of requests, and the best possible experience. This role covers various areas such as customer support, customer service center (SAC), collections, cancellations, and retention, following company standards and policies. If you are a thoughtful professional who delights customers and has a strong sense of ownership, Brisanet is the place for you! Let’s sail toward the future! **\#JoinBrisanet** **What will your day-to-day look like?** * Embody the organizational identity of the Brisanet Group; * Prepare reports, forms, or spreadsheets upon request; * Update area indicators when necessary; * Actively participate in meetings and organizational commitments when requested; * Use individual and collective safety equipment when necessary; * Perform other related duties according to area needs and leadership guidance; **CUSTOMER SERVICE CENTER (SAC)** * Handle SAC (Customer Service Center) inquiries, focusing on resolving requests: billing issues and service complaints, address changes, account holder changes, registration data updates, financial guidance, plan changes, and service recommendations, demonstrating empathy, active listening, and problem-solving; * Provide courteous, clear, and prompt phone and digital support to individual customers, corporate clients, public agencies, and field technicians; \- Address questions, log requests, complaints, and general guidance;\- Record all interactions in internal systems (CRM), ensuring accuracy, history, and traceability; * Meet performance indicators (KPIs), such as average handling time, resolution rate, customer satisfaction (CSAT), productivity, and quality; * Participate in training sessions, refresher courses, team meetings, and process updates; * Support continuous service improvement by suggesting solutions and reporting recurring technical or behavioral customer patterns. **SUPPORT** * Provide first-level technical support, assisting customers with technical difficulties (service access issues, service instability, device configuration, system failures), and escalating more complex cases to appropriate levels; * Provide courteous, clear, and prompt phone and digital support to individual customers, corporate clients, public agencies, and field technicians; * Address questions, log requests, complaints, and general guidance; * Record all interactions in internal systems (CRM), ensuring accuracy, history, and traceability; * Meet performance indicators (KPIs), such as average handling time, resolution rate, customer satisfaction (CSAT), productivity, and quality; * Participate in training sessions, refresher courses, team meetings, and process updates; * Support continuous service improvement by suggesting solutions and reporting recurring technical or behavioral customer patterns. **COLLECTIONS** * Perform collection and debt negotiation activities, offering alternatives and clarifying financial doubts; * Provide courteous, clear, and prompt phone and digital support to individual customers, corporate clients, public agencies, and field technicians; * Address questions, log requests, complaints, and general guidance; * Record all interactions in internal systems (CRM), ensuring accuracy, history, and traceability; * Meet performance indicators (KPIs), such as average handling time, resolution rate, customer satisfaction (CSAT), productivity, and quality; * Participate in training sessions, refresher courses, team meetings, and process updates; * Support continuous service improvement by suggesting solutions and reporting recurring technical or behavioral customer patterns. **RETENTION** * Handle cancellation requests, seeking to understand reasons and applying retention strategies where applicable; * Provide courteous, clear, and prompt phone and digital support to individual customers, corporate clients, public agencies, and field technicians; * Address questions, log requests, complaints, and general guidance; * Record all interactions in internal systems (CRM), ensuring accuracy, history, and traceability; * Meet performance indicators (KPIs), such as average handling time, resolution rate, customer satisfaction (CSAT), productivity, and quality; * Participate in training sessions, refresher courses, team meetings, and process updates; * Support continuous service improvement by suggesting solutions and reporting recurring technical or behavioral customer patterns; **MONETIZATION** * Perform customer service procedures aimed at after-sales, monetization, renewal, customer base loyalty, and conduct surveys when necessary; * Provide courteous, clear, and prompt phone and digital support to individual customers, corporate clients, public agencies, and field technicians; * Address questions, log requests, complaints, and general guidance; * Record all interactions in internal systems (CRM), ensuring accuracy, history, and traceability; * Meet performance indicators (KPIs), such as average handling time, resolution rate, customer satisfaction (CSAT), productivity, and quality; * Participate in training sessions, refresher courses, team meetings, and process updates; * Support continuous service improvement by suggesting solutions and reporting recurring technical or behavioral customer patterns. **What we are looking for in this opportunity:** **SAC** * High school diploma; * Knowledge of sales and customer service techniques, negotiation and customer prospecting techniques, as well as familiarity with Google tools (Sheets, Docs); * Typing and grammar skills. **SUPPORT** * High school diploma; * Basic computer knowledge and understanding of computer networks; * Strong oral and verbal communication skills. **COLLECTIONS** * High school diploma; * Computer and basic math knowledge; * Collection techniques. **RETENTION/MONETIZATION** * High school diploma; * Basic computer and basic math knowledge. **Will be considered a plus:** **SAC** * Minimum of 6 months of experience in the field; * Familiarity with consumer protection laws. **SUPPORT** * Familiarity with Google tools (Sheets, Docs); * Knowledge of consumer protection laws and customer service techniques; * Cisco and Mikrotik certifications. **COLLECTIONS** * Flexible availability; * Experience in telemarketing operations; * Customer service techniques. **RETENTION/MONETIZATION** * 6 months of experience in the field; * Knowledge of customer service techniques and Google tools (Sheets, Docs). **At Brisanet Group you will find:** * Work culture that respects and values people; * Internal events covering diverse topics; * Collaborative environment that supports personal and professional development; * Horizontal and vertical structure, meaning you are the protagonist of your career!; * Meal benefits (Headquarters via cafeteria and branches via Alelo); * Co-payment Health Plan; * Dental Plan; * Life Insurance; * WellHub (GymPass); * IVI (Emotional Support Platform); * Childcare Allowance; * PCD Dependent Allowance; * Payroll Deductible Loan (after 6 months); * Discounts of up to 50% on Brisanet Internet and BrisaMusic services; * Up to 60% discounts at Higher Education Institutions.

Tv. Amaro Cavalcante, 99, Pau dos Ferros - RN, 59900-000, Brazil

Negotiable Salary

General Services Assistant (2)645222152271391228

Indeed

General Services Assistant (2)

Description: The General Services Assistant is responsible for performing cleaning, maintenance, and preservation tasks of the company's facilities. This professional ensures the organization and hygiene of environments, contributing to a safe and pleasant work environment. Responsibilities and duties * Clean premises and accessories; * Perform cleaning and maintenance of the bakery's internal environment; * Clean premises and accessories; * Monitor sector material inventory; * Responsible use of PPE; * Clean work equipment such as tables, chairs, pots, dishes. Requirements and qualifications * Elementary education; * Previous experience in the field; * Ability to work in a team; * Proactivity and organization; * Availability to work in shifts; * Knowledge of hygiene and safety standards; * Ability to perform manual and physical tasks. 2511090202181858754

Tv. Amaro Cavalcante, 99, Pau dos Ferros - RN, 59900-000, Brazil

Negotiable Salary

Administrative Assistant (i) (construction - slabs, rn)645222048634891229

Indeed

Administrative Assistant (i) (construction - slabs, rn)

Description: You will need to have: * Previous experience in administrative roles, preferably in construction environments * High school diploma * Proficiency in Office Suite (Word, Excel, PowerPoint) and other administrative management tools * Availability for travel, if necessary. Preferred qualifications: * Basic knowledge in finance and experience working with SAP ERP * Completed bachelor's degree in administrative or related fields * Experience in the Wind Energy sector; Mandatory requirements: * Class B driver's license (essential) Job responsibilities: * Monitor in order to continuously improve the administrative routines and controls for the implementation and operation of one of our power generation projects * Provide administrative support for the efficient and organized functioning of the construction site, coordinating administrative tasks and ensuring compliance with established policies and procedures * Manage the unit's vehicle fleet, being responsible for hiring, control, and maintenance of vehicles according to corporate policies * Perform various administrative tasks, such as: Data entry and verification through various reports, material requisitions, payment scheduling, accounts receivable, accounts payable, and collections * Conduct purchases and control materials and supplies necessary for the progress of activities at the construction site, ensuring adherence to budget and established deadlines * Monitor and request office maintenance services from the responsible team * Support and assist in conducting corporate programs, campaigns, and/or events * Be responsible for obtaining and maintaining project permits * Maintain, organize, and archive documents related to the administrative area * Play a key role in supporting construction site employees regarding matters related to Human Resources; * Facilitate the onboarding process for new local hires, provide assistance with general questions and issues, and establish effective communication with the corporate team; and * Perform other related duties as requested. 2511090202181797744

X928+2M Patu - State of Rio Grande do Norte, Brazil

Negotiable Salary