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Job Summary: Responsible for analyzing and monitoring warranty processes, invoicing, organizing and dispatching parts, as well as providing support and maintaining workplace organization. Key Highlights: 1. Warranty process analysis and monitoring 2. End-to-end management of parts flow and inventory 3. Dynamic and proactive involvement in daily operational routines **Responsibilities** * Analyze and monitor warranty processes, including commercial or technical courtesy services for products and services via a dedicated system, verifying deadlines set by the manufacturer; * Invoice and ship parts to the factory according to demand and deadlines; * Identify and forward parts to the vehicle manufacturer within required deadlines; track their delivery; * Organize and file department documentation; * Sort, restock, and dispatch parts, ensuring all steps are executed accurately; * Receive and process parts requests from mechanics and consultants, ensuring prompt and effective service; * Deliver requested parts according to service orders (SOs), ensuring all items are correct; * Receive and inspect requested parts, verifying quality and quantity against orders; * Package and label goods for dispatch, ensuring all items are properly labeled and protected for transportation. * Maintain goods organization and workplace cleanliness, ensuring a safe and efficient environment; * Assist with tasks assigned by the manager. * Support service consulting. **Requirements** * Completed high school education; * Driver's license category B will be considered an advantage; * Experience in the described activities will be considered an advantage; * Basic knowledge of warehouse operations, inventory, or parts logistics will be considered an advantage; * Dynamic, proactive profile with high energy for daily operational routines; * Ability to perform frequent physical handling of parts, including receiving, inspection, organization, and dispatch of goods; * Organized, responsible, and committed to processes.
