**Have you ever considered working in a dynamic environment, within a collaborative setting characterized by constant transformation and growth?** **Are you up-to-date with the world of technology and communication networks? Yes?! Then this position is for you!** **\#JoinTP** **Responsibilities and Duties:** Provide customer support via Chat, WhatsApp, and Voice channels to store owners and partners, identifying their needs and promptly responding to requests; analyze order history—especially regarding refunds; conduct carrier-related inquiries; inform customers about available discount coupons (acting, to some extent, as consultative sales); provide information about gift vouchers; and handle other related situations. **Salary:** R$ 1\.518,00 \+ Benefits \+ Career Development Plan **Working Hours:** Between 09:00 and 22:00 **Schedule:** 6 days on / 1 day off \- Days off on Sundays \| **Shift Duration:** 6h20 **Work Mode:** On-site \| **Work Location:** São Gonçalo do Amarante \- RN **What We’re Looking For (Requirements):** Must be of legal age; High school diploma completed; Availability to work at the São Gonçalo do Amarante \- RN Campus; Proficiency in managing multiple screens and strong typing skills. **At TP, well-cared-for people deliver extraordinary results!** We are a market reference when it comes to benefits—and for good reason. Here, we value quality of life, professional development, and the security of our employees. Discover some of the differentiators that make TP an outstanding place to work: **Professional Development** * Language Program: available to all employees. * Internal Promotions: we encourage growth from within! * JUMP Career Plan: in just 3 months, you can take your next step. * Educational Partnership: discounts of up to 50% to support your development. **Financial Benefits** * Differentiated PLR (Profit Sharing) — we recognize and reward your performance. * Meal Voucher and Food Voucher. * Fuel Voucher (for night shifts). * Bullla Card: salary advance and payroll-deducted loans. * Life Insurance and Funeral Assistance: peace of mind for you and your family. **Health and Quality of Life** * TotalPass: quality of life and access to a network of gyms. * Health Plan covering dependents—we care for those you love. * Daycare Assistance: up to the child’s first 60 months, supporting mothers and fathers. * Quality of Life Program: physical, mental, social, and financial well-being. **All our positions are inclusive and open to People with Disabilities.** Please note that our selection process consists of multiple independent stages. Throughout the process, you may be invited to participate in additional activities as screening progresses. Please also note that participation in all stages does not guarantee approval for the position. Your performance will be evaluated by the recruiter only after completion of the entire assessment cycle. **Thank you for your interest in joining TP—we wish you good luck!**