Store Operator IV

Description

Job Summary: Responsible for monitoring and training operators on loyalty card metrics, policies, and procedures, supporting leadership in team training. Key Highlights: 1. Loyalty Card monitoring and training 2. Leadership support in team training 3. Ensuring compliance with internal procedures **Who We Are?** We are the best home goods store in the interior of São Paulo. We are committed to offering everything at fair prices so customers can always take home more new items, as we know they deserve practical and creative solutions for their homes! Founded in 2003, Maravilhas do Lar has over two thousand employees working across 56 stores throughout the interior of São Paulo, a distribution center, and an office. Together, we have built a welcoming and joyful environment, constantly striving to improve our services to delight our customers! If you wish to be part of this story, we invite you to walk your path with us! We are seeking a **Store Operations IV** to work in **Botucatu/SP**. **Your Responsibilities Will Include:** Monitoring store and operator loyalty card metrics; Training, instructing, and holding other operators accountable for results, policies, and procedures related to the loyalty card; Participating in loyalty card meetings; Supporting leadership in guiding and training the operator team as needed, according to defined POP (Standard Operating Procedure) service standards, ensuring flawless execution; Staying informed about company internal procedures, ensuring adherence to regulations related to the operational area, and providing guidance and updates to the team as necessary, among other duties. **Requirements:** * Completed or incomplete high school education. * Flexible availability for work hours. \#vemserMara \#MaravilhasdoLar Employment Type: Full-time/CLT **Benefits:** * Dental insurance * Commercial partnerships and discounts * Life insurance * Meal allowance * Food voucher * Transportation allowance Employment Type: Full-time CLT Salary: R$2\.600,00 \- R$2\.800,00 per month Benefits: * Dental insurance * Commercial partnerships and discounts * Life insurance * Meal allowance * Food voucher * Transportation allowance Work Location: On-site