Responsible recruiter * RH recruiter Description We are a hotel dedicated to offering our guests a comfortable and welcoming stay experience. With a highly committed and dedicated team, we always strive to exceed our customers' expectations, ensuring excellent service. **Responsibilities:** * Provide customer service via phone, e\-mail and other channels, providing information about accommodation, rates and room availability. * Prepare quotes for group and individual reservations according to customer needs. * Finalize reservations and contracts. * Monitor reservations, ensuring correct data entry into the system. * Maintain contact with customers to confirm reservations and provide additional support. * Assist in selling additional hotel services such as promotional packages, transfers and others. * Collaborate with the front desk team to ensure an exceptional guest experience from the first contact through check\-out. **Requirements:** * High school diploma. * Customer service experience. * Availability to work in shifts (morning, afternoon, night). * Strong oral and written communication skills. **Compensation:** * Starting salary of R$2\.107,00\. * Food allowance of R$160,00\. * Transportation voucher. * On-site cafeteria. **Working Hours:** * Shift work (morning, afternoon and night), with schedules to be defined according to the roster. 6x1 schedule, from 07:00 to 15:00 or from 14:00 to 22:00hs Benefits * Cafeteria * Food allowance * Transportation voucher Work Location Avenida Benedito Carlos D'Agostini, Jardim Europa II, Avaré \- São Paulo, 18707\-800, Brazil Mandatory Information * Marital status * Professional experience * Academic background * About me * Address Academic Background * High School Technical Skills The candidate will see whether the skill level is basic, intermediate or advanced. Levels visible to the candidate Recruitment External Publication * careerjet * google * indeed * jooble * linkedin * netvagas * portal