Job Summary: An internship program focused on enhancing professional training and qualification while identifying new IT talents. Key Highlights: 1. Provide technical support and corporate systems assistance 2. Develop technical and behavioral skills within a collaborative team 3. Participate in projects that make a difference in the company #### **About the Position:** The Cores do Futuro (Colors of the Future), our internship program, is now accepting applications! Our goal is to enhance participants’ professional training and qualification, identify emerging talents, and actively contribute to the development of their careers. If you are passionate about technology, enjoy solving problems, and want to learn firsthand how IT directly impacts business processes and results, this position is for you! Here, you will have the opportunity to work alongside a collaborative team, develop technical and behavioral skills, and participate in projects that make a real difference in the company’s day-to-day operations. Coloring is our passion — and awakening emotions, turning dreams into reality, and developing people is what drives us. Why not build this future with us? This could be your opportunity to join Cores do Futuro. #### **Main Responsibilities:** * Provide first-level technical support to users (on-site and remote); * Assist with installation, configuration, and maintenance of computers, laptops, printers, and peripherals; * Support users in utilizing sales systems (ERP or commercial systems), providing basic guidance and incident resolution; * Log, track, and update technical tickets related to infrastructure and sales systems; * Assist with configuration of operating systems and corporate software; * Support in organizing and managing IT assets; * Assist with basic network routines, backups, and information security best practices. #### **Mandatory Requirements:** * Currently enrolled in an undergraduate program, from the 5th semester onward, in Information Technology-related fields such as Information Systems, Computer Science, Systems Analysis and Development, Computer Engineering, or related disciplines; * Availability to intern for 30 hours per week. #### **Desirable Requirements (Preferred Qualifications):** * Basic knowledge of computer science, operating systems (Windows), and Microsoft Office suite; * Familiarity with hardware, networking, and sales systems. #### **Desired Competencies:** * Proactivity and sense of responsibility; * Ability to work effectively in teams and with end users; * Organizational and problem-solving skills; * Interest in technical support and corporate systems; * Strong communication skills, organizational ability, and commitment to continuous learning. #### **Benefits:** Internship stipend of R$ 1\.490,40 ️ Free cafeteria at the facility Meal or Food Allowance (Pluxee) worth R$ 336.00 Transportation Allowance (no employee deduction) Profit-Sharing Program (PPR) – annual payment Wellhub (formerly Gympass) – wellness and quality of life Access to therapy sessions – mental health care Health Insurance Dental Insurance ️ Life Insurance Birthday Day Off – because celebration matters too! Development Program – your professional growth is our priority Corporate University; Benefits Club offering exclusive discounts and partnerships for employees #### **Work Schedule and Hours:** * **Working Hours:** 30 hours per week * **Schedule:** 7:00 AM to 2:00 PM, with possible flexibility