Infrastructure Analyst N3

Description

Job Summary: An IT infrastructure professional responsible for ensuring the efficiency, security, and stability of customers' and CNS's infrastructure through monitoring, maintenance, and system management. Key Highlights: 1. Crucial role in ensuring the security and stability of IT infrastructures. 2. Opportunity to manage and optimize complex environments. 3. Focus on automation, information security, and data recovery. **Job Objective:** Support and ensure that customers' and CNS's infrastructure operates efficiently, securely, and stably. **Key Responsibilities** * Server Monitoring and Maintenance: Monitor server performance, perform preventive and corrective maintenance, and ensure service availability. * Network Management: Configure, monitor, and maintain network infrastructure—including routers, switches, firewalls, and VPNs—to ensure secure and efficient connectivity. * Information Security: Implement and manage security policies such as access control, encryption, and protection against cyber threats. Conduct security audits and ensure compliance with standards and regulations. * Technical Support: Provide second- or third-level technical support to resolve complex infrastructure-related issues, assisting other departments within the company. * Backup and Data Recovery: Manage backup routines, ensure data integrity, and implement disaster recovery plans. * Project Planning and Implementation: Participate in planning and executing infrastructure projects, such as migrations, hardware and software upgrades, or network expansions. * Documentation: Create and maintain technical documentation for IT infrastructure, including network topologies, system configurations, and recovery procedures. * IT Resource Management: Monitor usage of IT resources—such as storage and processing capacity—and recommend acquisitions or upgrades when necessary. * Process Automation: Develop scripts and automate repetitive tasks to improve efficiency and reduce human error. * Vendor Collaboration: Work with technology vendors for procurement of hardware, software, and services, as well as coordinate technical support and maintenance contracts. **Requirements** Academic background in related fields such as Computer Science, Computer Engineering, Information Systems, or similar disciplines. Experience in systems administration, networking, or IT infrastructure, preferably in a corporate environment. Knowledge of operating systems (Windows, Linux), virtualization, data storage, network protocols, and information security technologies. Relevant certifications, such as CompTIA Network\+, Microsoft Certified Systems Administrator (MCSA), or Cisco Certified Network Associate (CCNA). **Specific Skills** Effective communication Teamwork Analytical thinking Problem solving Continuous learning **Working Hours:** 1:00 PM to 10:00 PM **Salary:** To be discussed