CUSTOMER SERVICE ASSISTANT - Mossunguê

Description

Job Summary: A customer service professional to interact with customers via WhatsApp and email, record information, and support problem resolution to ensure satisfaction. Key Highlights: 1. Handle customers with empathy and agility via WhatsApp and email 2. Support problem resolution and direct requests 3. Contribute to customer satisfaction and loyalty The company is seeking a Customer Service Assistant in Curitiba (Mossunguê). **Responsibilities:** Handle customers via WhatsApp and email with empathy and agility. Record and update information in the internal system/CRM. Support problem resolution by directing requests to responsible departments. Contribute to customer satisfaction and loyalty. Previous experience as a Customer Service Agent, Support Assistant, Customer Representative, or Customer Service Coordinator may indicate alignment with some of the activities of this position. Bachelor's degree required. Relevant experience required. **Compensation and Benefits:** * Salary: 2\.500,00 * Meal Voucher **Additional Information:** * \#UrgentOpening * Contract: Temporary \- On-site. * Duration: Full-time * Schedule: Monday to Friday, from 08:00 to 18:00\.